Vehicle recallDVSA
Ford Galaxy, S-Max and Kuga recalled over a fire risk
Certain Kuga S-Max and Galaxy vehicles equipped with a 2.5L HEV/PHEV Engine may not have the remedy for Safety Recall 23S27 installed correctly but were recorded as having received the repair successfully. Because the correct software update may not have been installed on these vehicles the underlying condition specified in Safety Recall 23S27 potential under hood fire may still exist.
Check your product
Only vehicles within the listed VIN ranges or build dates are covered. A franchised dealer can confirm from your VIN.
3 identifiers listed for this notice.
Galaxy
- Build datesThe build or first registration date is on the V5C.
- 24/07/2021 – 27/07/2022
- 27/07/2021 – 16/12/2022
- Manufacturer referenceThe manufacturer’s own campaign number. Quote it to the dealer.
- 25S54
S-Max
- Build dates
- 24/11/2021 – 02/11/2022
- 02/12/2021 – 26/01/2022
- Manufacturer reference
- 25S54
Kuga
- Build dates
- 09/01/2021 – 09/12/2022
- Manufacturer reference
- 25S54
What to do now
A fault could cause some Ford Galaxy, S-Max and Kuga to overheat or catch fire.
- Enter your registration number on the GOV.UK recall checker, or ask a franchised dealer to check the VIN.
- Book the recall work with a franchised dealer for the make. Recall repairs are carried out free of charge.
- Make sure the DVLA has your current address, as recall letters go to the registered keeper.
Why it matters. Vehicle fires can start while driving or parked. Some manufacturers advise parking outside until the repair is done.
Repairs and costs
You should not pay for a safety recall repair. Book it with a franchised dealer for the make and take your V5C or registration number.
If you have already paid for a repair to fix the same defect, ask the manufacturer whether it will reimburse you.
From the official notice
Published by the Driver and Vehicle Standards Agency (R/2025/243). Quoted as issued.
Summary
Certain Kuga S-Max and Galaxy vehicles equipped with a 2.5L HEV/PHEV Engine may not have the remedy for Safety Recall 23S27 installed correctly but were recorded as having received the repair successfully. Because the correct software update may not have been installed on these vehicles the underlying condition specified in Safety Recall 23S27 potential under hood fire may still exist.
Defect
Certain Kuga S-Max and Galaxy vehicles equipped with a 2.5L HEV/PHEV Engine may not have the remedy for Safety Recall 23S27 installed correctly but were recorded as having received the repair successfully. Because the correct software update may not have been installed on these vehicles the underlying condition specified in Safety Recall 23S27 potential under hood fire may still exist.
Remedy
Dealers are to update the Powertrain Control Module (PCM) software.
Models
Galaxy, S-Max, Kuga
Open the DVSA notice
Questions
Why are Ford Galaxy, S-Max and Kuga being recalled?
A fault could cause some Ford Galaxy, S-Max and Kuga to overheat or catch fire. Vehicle fires can start while driving or parked. Some manufacturers advise parking outside until the repair is done.
How do I know if my vehicle is affected?
Enter your registration number on the GOV.UK vehicle recall checker or ask a franchised dealer, who can check your VIN against the manufacturer’s campaign. The VIN ranges and build dates published by the DVSA are listed on this page.
What should I do now?
Enter your registration number on the GOV.UK recall checker, or ask a franchised dealer to check the VIN. Book the recall work with a franchised dealer for the make. Recall repairs are carried out free of charge.
Will the repair cost anything?
You should not pay for a safety recall repair. Book it with a franchised dealer for the make and take your V5C or registration number. If you have already paid for a repair to fix the same defect, ask the manufacturer whether it will reimburse you.