Vehicle recallDVSA
Ford Tourneo Custom and Transit Custom recalled over a fire risk
On affected left-hand drive (LHD) vehicles there is a risk of a leak from a fuel line on to the diesel particulate filter (DPF) and/or exhaust components which may in a worst-case scenario result in an under-bonnet fire.
Check your product
Only vehicles within the listed VIN ranges or build dates are covered. A franchised dealer can confirm from your VIN.
2 identifiers listed for this notice.
Tourneo Custom
- Build datesThe build or first registration date is on the V5C.
- 28/12/2023 – 22/11/2024
- 02/05/2024 – 28/10/2024
- Manufacturer referenceThe manufacturer’s own campaign number. Quote it to the dealer.
- 26S31
Transit Custom
- Build dates
- 18/09/2023 – 13/08/2024
- 24/08/2023 – 22/01/2024
- Manufacturer reference
- 26S31
What to do now
This recall is about a fire risk.
- Enter your registration number on the GOV.UK recall checker, or ask a franchised dealer to check the VIN.
- Book the recall work with a franchised dealer for the make. Recall repairs are carried out free of charge.
- Make sure the DVLA has your current address, as recall letters go to the registered keeper.
Why it matters. Vehicle fires can start while driving or parked. Some manufacturers advise parking outside until the repair is done.
Repairs and costs
Manufacturers contact registered keepers using DVLA records, but letters can go astray. You can book the free repair yourself once you know your vehicle is affected.
The DVSA monitors recalls and can be contacted if a manufacturer or dealer does not act.
From the official notice
Published by the Driver and Vehicle Standards Agency (R/2026/210). Quoted as issued.
Summary
On affected left-hand drive (LHD) vehicles there is a risk of a leak from a fuel line on to the diesel particulate filter (DPF) and/or exhaust components which may in a worst-case scenario result in an under-bonnet fire.
Defect
On affected left-hand drive (LHD) vehicles there is a risk of a leak from a fuel line on to the diesel particulate filter (DPF) and/or exhaust components which may in a worst-case scenario result in an under-bonnet fire.
Remedy
Fit modified fuel feed line.
Models
Tourneo Custom, Transit Custom
Open the DVSA notice
Questions
Why are Ford Tourneo Custom and Transit Custom being recalled?
This recall is about a fire risk. Vehicle fires can start while driving or parked. Some manufacturers advise parking outside until the repair is done.
How do I know if my vehicle is affected?
Enter your registration number on the GOV.UK vehicle recall checker or ask a franchised dealer, who can check your VIN against the manufacturer’s campaign. The VIN ranges and build dates published by the DVSA are listed on this page.
What should I do now?
Enter your registration number on the GOV.UK recall checker, or ask a franchised dealer to check the VIN. Book the recall work with a franchised dealer for the make. Recall repairs are carried out free of charge.
Will the repair cost anything?
Manufacturers contact registered keepers using DVLA records, but letters can go astray. You can book the free repair yourself once you know your vehicle is affected. The DVSA monitors recalls and can be contacted if a manufacturer or dealer does not act.