Vehicle recallDVSA
Ford Transit Custom and Tourneo Custom recalled over an electrical or software fault
Affected vehicles may experience loss of communication with the Door modules resulting in the Blind Spot Indicator System (BLIS) feature Window regulator mirror adjust and turn indicator repeater not working during this time. The mirror-mounted indicator lamps lack of function combined with the absence of a driver tell-tale results in a non-compliance with mandatory lighting standards.
Check your product
Only vehicles within the listed VIN ranges or build dates are covered. A franchised dealer can confirm from your VIN.
2 identifiers listed for this notice.
Transit Custom
- Build datesThe build or first registration date is on the V5C.
- 28/11/2025 – 12/06/2026
- Manufacturer referenceThe manufacturer’s own campaign number. Quote it to the dealer.
- 26C30
Tourneo Custom
- Build dates
- 05/11/2025 – 21/05/2026
- Manufacturer reference
- 26C30
What to do now
The defect is electrical or in the vehicle’s software.
- Check whether your vehicle is affected using its registration number on the GOV.UK vehicle recall checker, or ask a franchised dealer.
- Contact a franchised dealer to book the free repair.
- Keep the manufacturer’s recall letter if you receive one, and update your address on the V5C so future letters reach you.
Why it matters. Electrical and software faults can affect lights, warnings, cameras or driver assistance systems, and some can lead to a loss of function while driving.
Repairs and costs
You should not pay for a safety recall repair. Book it with a franchised dealer for the make and take your V5C or registration number.
If you have already paid for a repair to fix the same defect, ask the manufacturer whether it will reimburse you.
From the official notice
Published by the Driver and Vehicle Standards Agency (R/2026/254). Quoted as issued.
Summary
Affected vehicles may experience loss of communication with the Door modules resulting in the Blind Spot Indicator System (BLIS) feature Window regulator mirror adjust and turn indicator repeater not working during this time. The mirror-mounted indicator lamps lack of function combined with the absence of a driver tell-tale results in a non-compliance with mandatory lighting standards.
Defect
Affected vehicles may experience loss of communication with the Door modules resulting in the Blind Spot Indicator System (BLIS) feature Window regulator mirror adjust and turn indicator repeater not working during this time. The mirror-mounted indicator lamps lack of function combined with the absence of a driver tell-tale results in a non-compliance with mandatory lighting standards.
Remedy
Install updated door control software.
Models
Transit Custom, Tourneo Custom
Open the DVSA notice
Questions
Why are Ford Transit Custom and Tourneo Custom being recalled?
The defect is electrical or in the vehicle’s software. Electrical and software faults can affect lights, warnings, cameras or driver assistance systems, and some can lead to a loss of function while driving.
How do I know if my vehicle is affected?
Enter your registration number on the GOV.UK vehicle recall checker or ask a franchised dealer, who can check your VIN against the manufacturer’s campaign. The VIN ranges and build dates published by the DVSA are listed on this page.
What should I do now?
Check whether your vehicle is affected using its registration number on the GOV.UK vehicle recall checker, or ask a franchised dealer. Contact a franchised dealer to book the free repair.
Will the repair cost anything?
You should not pay for a safety recall repair. Book it with a franchised dealer for the make and take your V5C or registration number. If you have already paid for a repair to fix the same defect, ask the manufacturer whether it will reimburse you.