Vehicle recallDVSA
Ford Transit Custom and Tourneo Custom recalled over a safety defect
On affected vehicles the front wiper motor may not operate or may operate intermittently resulting in reduced or lost visibility in certain conditions.
Check your product
Only vehicles within the listed VIN ranges or build dates are covered. A franchised dealer can confirm from your VIN.
2 identifiers listed for this notice.
Transit Custom
- Build datesThe build or first registration date is on the V5C.
- 16/06/2025 – 31/05/2026
- 01/03/2025 – 14/08/2025
- 28/11/2025 – 02/06/2026
- 13/08/2025 – 18/03/2026
- 07/04/2025 – 17/03/2026
- Manufacturer referenceThe manufacturer’s own campaign number. Quote it to the dealer.
- 26S37
Tourneo Custom
- Build dates
- 02/05/2024 – 11/05/2026
- 18/09/2023 – 13/08/2024
- 07/04/2025 – 01/08/2025
- Manufacturer reference
- 26S37
What to do now
Some Ford Transit Custom and Tourneo Custom are affected by a safety recall.
- Enter your registration number on the GOV.UK recall checker, or ask a franchised dealer to check the VIN.
- Book the recall work with a franchised dealer for the make. Recall repairs are carried out free of charge.
- Make sure the DVLA has your current address, as recall letters go to the registered keeper.
Why it matters. Manufacturers must report safety defects to the DVSA and contact registered keepers of affected vehicles.
Repairs and costs
Manufacturers contact registered keepers using DVLA records, but letters can go astray. You can book the free repair yourself once you know your vehicle is affected.
The DVSA monitors recalls and can be contacted if a manufacturer or dealer does not act.
From the official notice
Published by the Driver and Vehicle Standards Agency (R/2026/258). Quoted as issued.
Summary
On affected vehicles the front wiper motor may not operate or may operate intermittently resulting in reduced or lost visibility in certain conditions.
Defect
On affected vehicles the front wiper motor may not operate or may operate intermittently resulting in reduced or lost visibility in certain conditions.
Remedy
Update the wiper motor software and if necessary replace the wiper motor.
Models
Transit Custom, Tourneo Custom
Open the DVSA notice
Questions
Why are Ford Transit Custom and Tourneo Custom being recalled?
Some Ford Transit Custom and Tourneo Custom are affected by a safety recall. Manufacturers must report safety defects to the DVSA and contact registered keepers of affected vehicles.
How do I know if my vehicle is affected?
Enter your registration number on the GOV.UK vehicle recall checker or ask a franchised dealer, who can check your VIN against the manufacturer’s campaign. The VIN ranges and build dates published by the DVSA are listed on this page.
What should I do now?
Enter your registration number on the GOV.UK recall checker, or ask a franchised dealer to check the VIN. Book the recall work with a franchised dealer for the make. Recall repairs are carried out free of charge.
Will the repair cost anything?
Manufacturers contact registered keepers using DVLA records, but letters can go astray. You can book the free repair yourself once you know your vehicle is affected. The DVSA monitors recalls and can be contacted if a manufacturer or dealer does not act.