Batch BeaconUK recalls and safety alerts

Vehicle recallDVSA

Ford Transit Custom recalled over a loss of power risk

Loss of power

On affected vehicles the remedy software for a previous recall may not have been installed correctly. It may be possible the driver or passenger windows will not automatically reverse when encountering an obstruction.

Check your product

Only vehicles within the listed VIN ranges or build dates are covered. A franchised dealer can confirm from your VIN.

1 identifier listed for this notice.

  • Transit Custom

    Build datesThe build or first registration date is on the V5C.
    • 20/06/2023 – 29/05/2024
    • 02/05/2024 – 19/11/2024
    • 01/03/2023 – 02/03/2024
    • 06/06/2024 – 06/06/2024
    Manufacturer referenceThe manufacturer’s own campaign number. Quote it to the dealer.
    • 25C10

What to do now

Some Ford Transit Custom could stall or lose drive unexpectedly.

  1. Enter your registration number on the GOV.UK recall checker, or ask a franchised dealer to check the VIN.
  2. Book the recall work with a franchised dealer for the make. Recall repairs are carried out free of charge.
  3. Make sure the DVLA has your current address, as recall letters go to the registered keeper.

Why it matters. A sudden loss of power on a busy road or junction increases the risk of a collision.

Repairs and costs

Manufacturers contact registered keepers using DVLA records, but letters can go astray. You can book the free repair yourself once you know your vehicle is affected.

The DVSA monitors recalls and can be contacted if a manufacturer or dealer does not act.

From the official notice

Published by the Driver and Vehicle Standards Agency (R/2025/188). Quoted as issued.

Summary

On affected vehicles the remedy software for a previous recall may not have been installed correctly. It may be possible the driver or passenger windows will not automatically reverse when encountering an obstruction.

Defect

On affected vehicles the remedy software for a previous recall may not have been installed correctly. It may be possible the driver or passenger windows will not automatically reverse when encountering an obstruction.

Remedy

Update the Driver and Passenger Door Modules with the latest software and verify the process to ensure correct installation.

Models

Transit Custom

Open the DVSA notice

Questions

Why are Ford Transit Custom being recalled?

Some Ford Transit Custom could stall or lose drive unexpectedly. A sudden loss of power on a busy road or junction increases the risk of a collision.

How do I know if my vehicle is affected?

Enter your registration number on the GOV.UK vehicle recall checker or ask a franchised dealer, who can check your VIN against the manufacturer’s campaign. The VIN ranges and build dates published by the DVSA are listed on this page.

What should I do now?

Enter your registration number on the GOV.UK recall checker, or ask a franchised dealer to check the VIN. Book the recall work with a franchised dealer for the make. Recall repairs are carried out free of charge.

Will the repair cost anything?

Manufacturers contact registered keepers using DVLA records, but letters can go astray. You can book the free repair yourself once you know your vehicle is affected. The DVSA monitors recalls and can be contacted if a manufacturer or dealer does not act.

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