Batch BeaconUK recalls and safety alerts

Vehicle recallDVSA

Ford Transit Custom Phev, Explorer and other models recalled over a fire risk

Vehicle fire risk

The affected vehicles may have a manufacturing defect in one or more of the vehicles. High Voltage battery cells which may result in a cell with a lower than expected capacity. In certain cases the low-capacity cell may develop an internal short circuit.

Check your product

Only vehicles within the listed VIN ranges or build dates are covered. A franchised dealer can confirm from your VIN.

4 identifiers listed for this notice.

  • Transit Custom Phev

    Build datesThe build or first registration date is on the V5C.
    • 25/07/2022 – 30/07/2022
    • 14/09/2021 – 14/12/2021
    • 21/09/2019 – 09/03/2020
    • 10/06/2022 – 27/07/2022
    • 01/02/2021 – 17/04/2021
    • 19/09/2019 – 14/05/2020
    • 04/06/2020 – 05/11/2020
    • 18/04/2022 – 10/06/2022
    • 19/12/2020 – 23/12/2020
    • 29/09/2021 – 30/03/2022
    • 22/10/2020 – 01/02/2021
    • 18/07/2020 – 05/11/2020
    Manufacturer referenceThe manufacturer’s own campaign number. Quote it to the dealer.
    • 23S53

  • Explorer

    Build dates
    • 20/05/2020 – 20/05/2020
    • 06/11/2019 – 06/11/2019
    Manufacturer reference
    • 23S53

  • Transit Custom

    Build dates
    • 21/09/2019 – 09/03/2020
    • 18/07/2020 – 05/11/2020
    • 19/12/2020 – 23/12/2020
    • 14/09/2021 – 14/12/2021
    • 10/06/2022 – 27/07/2022
    • 19/09/2019 – 14/05/2020
    • 04/06/2020 – 05/11/2020
    • 22/10/2020 – 01/02/2021
    • 01/02/2021 – 17/04/2021
    • 29/09/2021 – 30/03/2022
    • 18/04/2022 – 10/06/2022
    • 25/07/2022 – 30/07/2022
    Manufacturer reference
    • 23S53

  • Explorer Phev

    Build dates
    • 06/11/2019 – 06/11/2019
    • 20/05/2020 – 20/05/2020
    Manufacturer reference
    • 23S53

What to do now

A fault could cause some Ford Transit Custom Phev, Explorer and other models to overheat or catch fire.

  1. Enter your registration number on the GOV.UK recall checker, or ask a franchised dealer to check the VIN.
  2. Book the recall work with a franchised dealer for the make. Recall repairs are carried out free of charge.
  3. Make sure the DVLA has your current address, as recall letters go to the registered keeper.

Why it matters. Vehicle fires can start while driving or parked. Some manufacturers advise parking outside until the repair is done.

Repairs and costs

You should not pay for a safety recall repair. Book it with a franchised dealer for the make and take your V5C or registration number.

If you have already paid for a repair to fix the same defect, ask the manufacturer whether it will reimburse you.

From the official notice

Published by the Driver and Vehicle Standards Agency (R/2024/011). Quoted as issued.

Summary

The affected vehicles may have a manufacturing defect in one or more of the vehicles. High Voltage battery cells which may result in a cell with a lower than expected capacity. In certain cases the low-capacity cell may develop an internal short circuit.

Defect

The affected vehicles may have a manufacturing defect in one or more of the vehicles. High Voltage battery cells which may result in a cell with a lower than expected capacity. In certain cases the low-capacity cell may develop an internal short circuit.

Remedy

On affected vehicles the battery will be replaced.

Models

Transit Custom Phev, Explorer, Transit Custom, Explorer Phev

Open the DVSA notice

Questions

Why are Ford Transit Custom Phev, Explorer and other models being recalled?

A fault could cause some Ford Transit Custom Phev, Explorer and other models to overheat or catch fire. Vehicle fires can start while driving or parked. Some manufacturers advise parking outside until the repair is done.

How do I know if my vehicle is affected?

Enter your registration number on the GOV.UK vehicle recall checker or ask a franchised dealer, who can check your VIN against the manufacturer’s campaign. The VIN ranges and build dates published by the DVSA are listed on this page.

What should I do now?

Enter your registration number on the GOV.UK recall checker, or ask a franchised dealer to check the VIN. Book the recall work with a franchised dealer for the make. Recall repairs are carried out free of charge.

Will the repair cost anything?

You should not pay for a safety recall repair. Book it with a franchised dealer for the make and take your V5C or registration number. If you have already paid for a repair to fix the same defect, ask the manufacturer whether it will reimburse you.

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