Product safety reportOPSS
65W AC Adapter for Laptop sold on Amazon safety warning over a burns risk
Product Safety Report for AC Adapter 65W for laptop presenting a serious risk of burns.
Product image from the OPSS safety notice 
Check your product
Only products that match these details are covered. Have your pack in front of you.
2 identifiers listed for this notice.
65W AC Adapter for Laptop sold on Amazon
- Batch codePrinted on the pack, often next to the date mark. It may start with L or LOT.
- X0018UPISD
- Item or listing codeOn the box, the label, or the order page where you bought it.
- FX00031-UK
What to do now
65W AC Adapter for Laptop sold on Amazon could cause burns or scalds.
- Turn it off, unplug it and let it cool before packing it away.
- Keep it out of children’s reach until it has gone back.
- Because the product was found unsafe on an online marketplace, use the platform’s order page to contact the seller.
- Report it to Trading Standards through the Citizens Advice consumer service if the seller does not respond.
Why it matters. Burns from appliances and heating products are common, and children are the most likely to be hurt.
If someone has been hurt
Look out for
- for a burn: cool it under cool or lukewarm running water for 20 minutes and cover it loosely with cling film
Get help urgently
- large or deep burns, burns on the face, hands or genitals, or any burn on a child — go to A&E or call 999
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Getting your money back
A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection.
If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.
From the official notice
Published by the Office for Product Safety and Standards (2111-0106). Quoted as issued.
Summary
Product Safety Report for AC Adapter 65W for laptop presenting a serious risk of burns.
The risk
The product presents a serious risk of burns as the charger has a counterfeit plug with an insufficient fuse. The fuse has no granular filler and as such can not function following a fault with the product. The charger may therefore explode and catch fire, posing a burn hazard to users.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Action taken
The import has been rejected at the border and destroyed. The listing has also been removed by the online marketplace (Amazon).
Advice to consumers
Import rejected at the border and destruction of the product.
The listing has been removed by the online marketplace (Amazon).
Additional information
PSD case number: 2111-0106
Notified by: Local Authority Trading Standards
Product description
A black charging unit and separate cable for charging a laptop supplied in a plain cardboard box
Open the OPSS notice
Questions
Why has 65W AC Adapter for Laptop sold on Amazon been reported?
65W AC Adapter for Laptop sold on Amazon could cause burns or scalds. Burns from appliances and heating products are common, and children are the most likely to be hurt.
How do I know if my product is affected?
Compare the batch code and item or listing code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Turn it off, unplug it and let it cool before packing it away. Keep it out of children’s reach until it has gone back.
Can I get a refund or a repair?
A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection. If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.
Where was 65W AC Adapter for Laptop sold on Amazon sold?
The notice names Amazon. Products bought elsewhere are covered too if they match the details listed.