Product recallOPSS
Gem Imports Ltd Wooden Xylophone recalled over a choking risk
Product Recall for Gem Imports Ltd Wooden Xylophone presenting a choking risk.
Take it away from young children now.
Product image from the OPSS safety notice 
Check your product
Only products that match these details are covered. Have your pack in front of you.
3 identifiers listed for this notice.
Gem Imports Ltd Wooden Xylophone
- BarcodeThe long number printed under the barcode.
- 5063436121119
- Batch codePrinted on the pack, often next to the date mark. It may start with L or LOT.
- 29667
- Item or listing codeOn the box, the label, or the order page where you bought it.
- TOY12111/OB
What to do now
Gem Imports Ltd Wooden Xylophone has been flagged because small parts can break off.
- Take it away from young children now.
- Look for loose pieces where it was used.
- Contact Gem Imports Limited or the shop you bought it from to arrange the remedy set out in the notice.
- Incidents and injuries can be reported to Trading Standards via the Citizens Advice consumer helpline.
Why it matters. Children under three put things in their mouths. Anything small enough to fit through a toilet-roll tube is a choking hazard for them.
If someone has been hurt
Look out for
- coughing, gagging or noisy breathing after playing with it
Get help urgently
- a child who cannot breathe, cough or cry — call 999 and follow the call handler’s instructions
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Refunds, repairs and replacements
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought.
If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
From the official notice
Published by the Office for Product Safety and Standards (2601-0191). Quoted as issued.
Summary
Product Recall for Gem Imports Ltd Wooden Xylophone presenting a choking risk.
The risk
The product presents a risk of choking as the drumstick ends can detach during use, creating small parts. Small parts pose a choking risk to young children, particularly those under 36 months of age who have a natural tendency to explore objects by placing them in their mouths.
The product does not meet the requirements of the Toys (Safety) Regulations 2011.
Action taken
The product has been recalled from end users.
Advice to consumers
The product has been recalled by end users.
We recommend that you stop using this product immediately and return it to the retailer or stockist for a full refund. For further information, please access: Gem Imports Recall or contact Gem Imports Limited at customerservice@gem-imports.co.uk / 01226 395095.
Additional information
PSD notification number: 2601-0191
Product description
Wooden xylophone with multicolour keys and two drumsticks, packaged in a carboard box.
Open the OPSS notice
Questions
Why has Gem Imports Ltd Wooden Xylophone been recalled?
Gem Imports Ltd Wooden Xylophone has been flagged because small parts can break off. Children under three put things in their mouths. Anything small enough to fit through a toilet-roll tube is a choking hazard for them.
How do I know if my product is affected?
Compare the barcode, batch code and item or listing code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Take it away from young children now. Look for loose pieces where it was used.
Can I get a refund or a repair?
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought. If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
