Product recallOPSS
Go Plus Inflatable Bubble Massage Spa Portable Round Hot Tub recalled over an electric shock risk
Product recall for Go Plus Inflatable Bubble Massage Spa Portable Round Hot Tub presenting a serious risk of electric shock.
Product image from the OPSS safety notice 
Check your product
Only products that match these details are covered. Have your pack in front of you.
1 identifier listed for this notice.
Go Plus Inflatable Bubble Massage Spa Portable Round Hot Tub
- Batch codePrinted on the pack, often next to the date mark. It may start with L or LOT.
- PH050018/OP3427 or OP3426
What to do now
The hazard with Go Plus Inflatable Bubble Massage Spa Portable Round Hot Tub is electric shock: it does not meet the safety requirements that keep live parts away from fingers.
- Switch it off at the wall and unplug it. Do not use it again, even briefly.
- Do not attempt a home repair or a different plug.
- Follow the corrective action in the notice: a refund, repair or replacement from the business.
- Incidents and injuries can be reported to Trading Standards via the Citizens Advice consumer helpline.
Why it matters. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.
If someone has been hurt
Look out for
- burns where the current entered or left the body
- tingling, numbness or muscle pain
Get help urgently
- anyone who has had a mains shock and is confused, has chest pain, an irregular heartbeat or burns — call 999. Do not touch them until the power is off
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Refunds, repairs and replacements
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it.
If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.
From the official notice
Published by the Office for Product Safety and Standards (2108-0216). Quoted as issued.
Summary
Product recall for Go Plus Inflatable Bubble Massage Spa Portable Round Hot Tub presenting a serious risk of electric shock.
The risk
This product poses a serious risk of electric shock as the heater element construction may fail during use and can allow the live connection to energise the water due to the ingress through the insulation. If a circuit is made between the energised water and earth (wet ground or metal object in contact with earth) there is a risk of electric shock. There is also no protective earth in the appliance and no earth connection to the heater element component.
This product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Action taken
Recall of the product from end users. The listing has been removed by the online marketplace (Amazon).
Advice to consumers
Recall of the product from end users.
The listing has been removed by the online marketplace (Amazon).
Additional information
PSD case number: 2108-0216
Notified by: Local Authority Trading Standards
Product description
4 – 6 person inflatable hot tub with a brown exterior
Open the OPSS notice
Questions
Why has Go Plus Inflatable Bubble Massage Spa Portable Round Hot Tub been recalled?
The hazard with Go Plus Inflatable Bubble Massage Spa Portable Round Hot Tub is electric shock: it does not meet the safety requirements that keep live parts away from fingers. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.
How do I know if my product is affected?
Compare the batch code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Switch it off at the wall and unplug it. Do not use it again, even briefly. Do not attempt a home repair or a different plug.
Can I get a refund or a repair?
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it. If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.
Where was Go Plus Inflatable Bubble Massage Spa Portable Round Hot Tub sold?
The notice names Amazon. Products bought elsewhere are covered too if they match the details listed.
