Product recallOPSS
Golden Pearl Beauty Cream recalled over a banned ingredient
Product Recall of Golden Pearl Beauty Cream presenting a serious chemical risk.
Check your product
Only products that match these details are covered. Have your pack in front of you.
2 identifiers listed for this notice.
Golden Pearl Beauty Cream
- BarcodeThe long number printed under the barcode.
- 8964001078586
- Batch codePrinted on the pack, often next to the date mark. It may start with L or LOT.
- 231214
What to do now
Golden Pearl Beauty Cream contains an ingredient that is banned in cosmetics in the UK.
- Stop applying it straight away.
- Wash the skin where it was applied with mild soap and water.
- Use the contact details in the official notice to arrange a refund, repair or replacement.
- If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.
Why it matters. Substances such as hydroquinone, mercury and some steroids can damage the skin and, with long-term use, other organs. They are only allowed in prescription medicines, if at all.
If someone has been hurt
Look out for
- redness, burning, thinning or discolouration of the skin
- a rash
Get help urgently
- if you have used it for a long time, or have skin damage, speak to your GP or a pharmacist
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Refunds, repairs and replacements
In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies.
Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.
From the official notice
Published by the Office for Product Safety and Standards (2409-0152). Quoted as issued.
Summary
Product Recall of Golden Pearl Beauty Cream presenting a serious chemical risk.
The risk
The product presents a serious chemical risk as when tested, the cream was found to contain 14600 mg/kg (1.5%) mercury. Mercury is prohibited for use in cosmetic products.
For more information on mercury, access the following webpage: https://www.gov.uk/government/publications/mercury-properties-incident-management-and-toxicology/mercury-general-information
The product does not meet the requirements of Regulation (EC) 1223/2009 or
the Cosmetic Product Enforcement Regulations 2013.
Action taken
The products have been recalled from end users by Sash Cosmetics.
Advice to consumers
The product has been recalled from end users by Sash Cosmetics.
Additional information
PSD number: 2409-0152
Notified by: Local Authority Trading Standards
Product description
28ml tubs of skin lightening cream in golden packaging.
Open the OPSS notice
Questions
Why has Golden Pearl Beauty Cream been recalled?
Golden Pearl Beauty Cream contains an ingredient that is banned in cosmetics in the UK. Substances such as hydroquinone, mercury and some steroids can damage the skin and, with long-term use, other organs. They are only allowed in prescription medicines, if at all.
How do I know if my product is affected?
Compare the barcode and batch code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Stop applying it straight away. Wash the skin where it was applied with mild soap and water.
Can I get a refund or a repair?
In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies. Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.
