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Product safety reportOPSS

Goodhome Perma Bathroom Cabinets safety warning over an injury risk

Cuts and injuries

Product Safety Report for Goodhome Perma Bathroom Cabinets presenting a risk of injuries.

  • Goodhome Perma Bathroom Cabinets: photo 1 of 2 from the OPSS notice of 20 May 2022
    Product image from the OPSS safety notice
  • Goodhome Perma Bathroom Cabinets: photo 2 of 2 from the OPSS notice of 20 May 2022

What to do now

Goodhome Perma Bathroom Cabinets has been reported because it could hurt the person using it.

  1. Stop using it.
  2. Read the corrective action below: some notices offer a fix rather than a return.
  3. The marketplace has removed the listing. Contact the seller through your order history to ask for a refund.
  4. If you cannot reach the seller, Trading Standards can be told through Citizens Advice.

Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.

Getting your money back

Sellers on online marketplaces do not always run recalls themselves, so you may need to ask for your money back. The platform’s help pages explain its buyer protection scheme.

Citizens Advice (0808 223 1133), Advice Direct Scotland (0808 164 6000) and Consumerline (0300 123 6262) give free advice if you get stuck.

From the official notice

Published by the Office for Product Safety and Standards (2205-0249). Quoted as issued.

Summary

Product Safety Report for Goodhome Perma Bathroom Cabinets presenting a risk of injuries.

The risk

The product presents a risk of injuries as B&Q has identified a potential risk of the glass mirror falling off the door panel.

Action taken

The product has been withdrawn from the market. B&Q are operating a replacement programme. (See below for more information)

Advice to consumers

The product has been withdrawn from the market. B&Q are offering a refund/replacement programme. For more information, please see: https://www.diy.com/product-information/product-recall

Additional information

PSD case number: 2205-0249

Notified by: Local Authority Trading Standards

Product description

Column bathroom cabinet with mirror available in colours white, beige and blue. Wall fixed bathroom cabinet with mirror available in colours, white, beige and blue

Open the OPSS notice

Questions

Why has Goodhome Perma Bathroom Cabinets been reported?

Goodhome Perma Bathroom Cabinets has been reported because it could hurt the person using it. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.

How do I know if my product is affected?

The notice describes the affected product rather than listing codes. Compare the product name, pack size and where you bought it with the official notice.

What should I do now?

Stop using it. Read the corrective action below: some notices offer a fix rather than a return.

Can I get a refund or a repair?

Sellers on online marketplaces do not always run recalls themselves, so you may need to ask for your money back. The platform’s help pages explain its buyer protection scheme. Citizens Advice (0808 223 1133), Advice Direct Scotland (0808 164 6000) and Consumerline (0300 123 6262) give free advice if you get stuck.

Where was Goodhome Perma Bathroom Cabinets sold?

The notice names B&Q. Products bought elsewhere are covered too if they match the details listed.

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