Allergy alertFSA
Gü Double Sea Salted Caramel Frozen Dessert recalled over undeclared hazelnut and soya
Gü is recalling Gü Double Sea Salted Caramel Frozen Dessert because the product may contain hazelnuts (nuts) and soya lecithin (soya) which are not declared on the label.
Point-of-sale notice published with the recall
Check your product
Only products that match these details are covered. Have your pack in front of you.
2 identifiers listed for this notice.
Gü Double Sea Salted Caramel Frozen Dessert 2 x 85g
- Lot numberPrinted on the pack or label, usually beside the date.
- 126135
- Best beforeOn the lid, base or back of the pack.
- 30 June 2027
What to do now
Gü Double Sea Salted Caramel Frozen Dessert contains hazelnut and soya, but this is not shown correctly on the label. That makes it a possible health risk for anyone who is allergic to or intolerant of hazelnut and soya.
- If you are allergic to or intolerant of hazelnut and soya, do not eat it.
- Make sure children, carers and anyone you shop for know not to eat it.
- You can return it to the shop where you bought it for your money back.
- Only the packs listed below are affected, so check your pack before throwing it away.
Why it matters. Tree nuts include almonds, hazelnuts, walnuts, cashews, pecans, pistachios, Brazil nuts and macadamias. People allergic to one type often avoid them all.
Symptoms and when to get help
Look out for
- an itchy, tingling mouth
- a raised itchy rash (hives)
- swelling of the lips, face or eyes
- stomach pain or being sick
Get help urgently
- swelling of the tongue or throat, difficulty breathing or swallowing, wheezing, feeling faint, or collapse — use an adrenaline auto-injector if you have one and call 999, saying it is anaphylaxis
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Getting your money back
Recalled food can be returned to the shop it came from for a full refund. Supermarkets and most independent shops do this without a receipt, because the recall applies to the product, not to your purchase.
If you bought it online or on a delivery, contact the retailer through your account or customer services and tell them the product is under an FSA recall.
From the official notice
Published by the Food Standards Agency (FSA-AA-28-2026). Quoted as issued.
Summary
Gü is recalling Gü Double Sea Salted Caramel Frozen Dessert because the product may contain hazelnuts (nuts) and soya lecithin (soya) which are not declared on the label.
The risk
Hazelnuts (nuts) and soya
This product may contain hazelnuts (nuts) and soya lecithin (soya) making it a possible health risk for anyone with an allergy to hazelnuts (nuts) and/or with an allergy to soya.
Action taken
Gü is recalling the above product from customers and has been advised to contact the relevant allergy support organisations, which will tell their members about the recall. These notices explain to customers why the product is being recalled and tell them what to do if they have bought the product. Please see the attached notice.
Advice to consumers
If you have bought the above product and have an allergy to hazelnuts (nuts) and/or soya do not eat it. Instead return it to the store from where it was bought for a full refund. No receipt required. For more information, please contact recall@gupuds.com
Open the FSA notice
Questions
Why has Gü Double Sea Salted Caramel Frozen Dessert been recalled?
Gü Double Sea Salted Caramel Frozen Dessert contains hazelnut and soya, but this is not shown correctly on the label. That makes it a possible health risk for anyone who is allergic to or intolerant of hazelnut and soya. Tree nuts include almonds, hazelnuts, walnuts, cashews, pecans, pistachios, Brazil nuts and macadamias. People allergic to one type often avoid them all.
How do I know if my product is affected?
Compare the lot number and best before on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
If you are allergic to or intolerant of hazelnut and soya, do not eat it. Make sure children, carers and anyone you shop for know not to eat it.
Can I get a refund?
Recalled food can be returned to the shop it came from for a full refund. Supermarkets and most independent shops do this without a receipt, because the recall applies to the product, not to your purchase. If you bought it online or on a delivery, contact the retailer through your account or customer services and tell them the product is under an FSA recall.
Is it safe for people without this allergy?
Yes. An allergy alert means the label is wrong for people who must avoid hazelnut and soya. If nobody in your home is allergic to or intolerant of hazelnut and soya, the product is not otherwise unsafe, although you can still return it.
