Product safety reportOPSS
Haier Heat Pump Tumble Dryer safety warning over a fire risk
Product Safety Report for Haier Heat Pump Tumble Dryer presenting a risk of fire.
Check your product
Only products that match these details are covered. Have your pack in front of you.
2 identifiers listed for this notice.
Haier Heat Pump Tumble Dryer
- ModelOn the rating label, base, back or box.
- 31900550 HDB4 H7A2TBERX80
- 31900541 HDBI H7A2TBEX-80
What to do now
The risk with Haier Heat Pump Tumble Dryer is fire: a fault could cause it to overheat, melt or ignite.
- Stop using and charging it now, and unplug it.
- Keep it somewhere cool and clear of soft furnishings. Never put lithium batteries in the household bin.
- This is a safety report rather than a manufacturer recall: the listing has been taken down, but the seller may not contact you. Get in touch with the seller through the marketplace.
- If you cannot reach the seller, Trading Standards can be told through Citizens Advice.
Why it matters. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.
If someone has been hurt
Look out for
- make sure you have working smoke alarms
Get help urgently
- if it starts to smoke, smell of burning or catch fire, get everyone out and call 999
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Getting your money back
Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order.
If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.
From the official notice
Published by the Office for Product Safety and Standards (2505-0135). Quoted as issued.
Summary
Product Safety Report for Haier Heat Pump Tumble Dryer presenting a risk of fire.
The risk
The products present a risk of fire as it is possible for an internal short circuit to occur within the tumble dryer during normal use. This can cause the tumble dryer to ignite, causing a fire.
The products do not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Action taken
The manufacturer has initiated a modification programme. Owners are strongly advised to stop using the product immediately.
Advice to consumers
The manufacturer has initiated a modification programme.
Owners are strongly advised to STOP USING THE PRODUCT IMMEDIATELY and contact the manufacturer to arrange for a modification to take place. The product should not be used until the modification has taken place. If the plug is accessible, switch off and unplug the appliance.
For further information, including on how to register your product for modification, access the Haier product safety notice at the following link: Product Safety Notices & Recalls – Haier UK .
Additional information
Appliances which have received the current modification have a “J7” marking on the rating plate, and no further action is required. Affected appliances which have not received the current modification either are marked with “HM1” on the rating plate, or do not have a marking on the rating plate. These appliances are still affected by the safety risk and should not be used until a modification has been completed.
PSD notification number: 2505-0135
Notified by: Office for Product Safety and Standards
Product description
Haier-branded built-in heat pump tumble dryer. Owners can check whether they have an affected product by checking their model number and serial number and following the instructions in the manufacturers’ websites.
Open the OPSS notice
Questions
Why has Haier Heat Pump Tumble Dryer been reported?
The risk with Haier Heat Pump Tumble Dryer is fire: a fault could cause it to overheat, melt or ignite. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.
How do I know if my product is affected?
Compare the model on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Stop using and charging it now, and unplug it. Keep it somewhere cool and clear of soft furnishings. Never put lithium batteries in the household bin.
Can I get a refund or a repair?
Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order. If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.
