Product recallFSA
Newcastle Brown Ale 550ml recalled over possible glass pieces
Heineken UK is recalling Newcastle Brown Ale 550ml because there has been a small number of reports of the presence of glass fragments upon opening the bottles.
Point-of-sale notice published with the recall
Check your product
Only products that match these details are covered. Have your pack in front of you.
7 identifiers listed for this notice.
Newcastle Brown Ale 550ml bottle
- Batch codePrinted on the pack, often next to the date mark. It may start with L or LOT.
- L4321
- L4322
- L4323
- L4324
- L4325
- L4326
- Best beforeOn the lid, base or back of the pack.
- 30 November 2025
What to do now
Newcastle Brown Ale 550ml has been recalled because of possible glass fragments. Do not try to sieve or check the product yourself.
- Do not eat it, and do not decant it to look for pieces.
- Keep the pack sealed, out of reach of children, until you return or dispose of it.
- Take it back to the shop where you bought it for a full refund, or throw it away if you prefer. You do not usually need a receipt.
- If you froze some or put it into another container, check those portions too.
Why it matters. A foreign body such as glass can cut the mouth, throat or gut. Because fragments are often small and clear, inspecting the food is not a reliable test.
Symptoms and when to get help
Look out for
- pain in the mouth, throat or chest
- difficulty swallowing
Get help urgently
- bleeding from the mouth, vomiting blood, or dark, tar-like poo — go to A&E or call 999
- severe stomach pain after eating the product
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Getting your money back
Shops selling the product will display a point-of-sale notice and accept returns. You are entitled to your money back; you are not obliged to accept a voucher or replacement unless you want one.
Under the Consumer Rights Act 2015, food must be of satisfactory quality and as described. A recalled product does not meet that standard.
From the official notice
Published by the Food Standards Agency (FSA-PRIN-05-2025). Quoted as issued.
Summary
Heineken UK is recalling Newcastle Brown Ale 550ml because there has been a small number of reports of the presence of glass fragments upon opening the bottles.
The risk
There is a risk that the presence of glass fragments may cause injury.
Action taken
Heineken UK is recalling the above product. Point of sale notices will be displayed in all retail stores that are selling this product. These notices explain to customers why the products are being recalled and tell them what to do if they have bought the product. Please see the attached notice.
Advice to consumers
If you have bought any of the above product do not drink it. Instead, return it to the store from where it was bought for a full refund. For more information contact: consumercare@heineken.co.uk
Open the FSA notice
Questions
Why has Newcastle Brown Ale 550ml been recalled?
Newcastle Brown Ale 550ml has been recalled because of possible glass fragments. Do not try to sieve or check the product yourself. A foreign body such as glass can cut the mouth, throat or gut. Because fragments are often small and clear, inspecting the food is not a reliable test.
How do I know if my product is affected?
Compare the batch code and best before on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Do not eat it, and do not decant it to look for pieces. Keep the pack sealed, out of reach of children, until you return or dispose of it.
Can I get a refund?
Shops selling the product will display a point-of-sale notice and accept returns. You are entitled to your money back; you are not obliged to accept a voucher or replacement unless you want one. Under the Consumer Rights Act 2015, food must be of satisfactory quality and as described. A recalled product does not meet that standard.
