Product recallOPSS
Hero Launching Robot Arm Toy recalled over a suffocation risk
Product Recall for Hero Launching Robot Arm Toy presenting a high risk of asphyxiation and injuries.
Take it out of the cot or pram now, and put your baby to sleep on their back on a firm, flat surface.
Product image from the OPSS safety notice
Check your product
Only products that match these details are covered. Have your pack in front of you.
1 identifier listed for this notice.
Hero Launching Robot Arm Toy
- BarcodeThe long number printed under the barcode.
- 5060596062344
What to do now
Hero Launching Robot Arm Toy could block a child’s nose and mouth or restrict breathing.
- Take it out of the cot or pram now, and put your baby to sleep on their back on a firm, flat surface.
- Keep it away from babies and young children.
- Contact Hero or the shop you bought it from to arrange the remedy set out in the notice.
- If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.
Why it matters. Babies cannot move away from something covering their face. Pillows, padded sleeping bags and soft items in the cot are linked to sleep deaths, and that is why many of these products fail UK safety rules.
If someone has been hurt
Look out for
- a baby who seems to struggle to breathe
Get help urgently
- a baby or child who is not breathing or has turned blue — call 999 immediately
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Refunds, repairs and replacements
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought.
If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
From the official notice
Published by the Office for Product Safety and Standards (2511-0011). Quoted as issued.
Summary
Product Recall for Hero Launching Robot Arm Toy presenting a high risk of asphyxiation and injuries.
The risk
The product presents a high risk of asphyxiation because it contains water beads, which if swallowed in hydrated form, can block a young child’s airway and lead to aspiration. The water beads may also be swallowed and continue to expand inside the digestive tract, causing a blockage.
OPSS has published a Product Safety Alert for water beads, which can be accessed at: https://www.gov.uk/product-safety-alerts-reports-recalls/product-safety-alert-water-beads-psa7 .
The product does not meet the requirements of the Toys (Safety) Regulations 2011.
Action taken
The product has been recalled from end users.
Advice to consumers
The product has been recalled from end users by Smart Toys Limited.
We recommend that owners stop using this product immediately and keep it out of reach of children. Return it to the place of purchase for a refund. For further information, please call Smart Toys Limited on 020 8571 1041.
Additional information
PSD notification number: 2511-0011
Notified by: Local Authority Trading Standards
Product description
Red plastic robotic arm toy, which can shoot water beads from a hole in the palm. The product is packaged with 1000 water beads, a rechargeable battery and USB adapter.
Open the OPSS notice
Questions
Why has Hero Launching Robot Arm Toy been recalled?
Hero Launching Robot Arm Toy could block a child’s nose and mouth or restrict breathing. Babies cannot move away from something covering their face. Pillows, padded sleeping bags and soft items in the cot are linked to sleep deaths, and that is why many of these products fail UK safety rules.
How do I know if my product is affected?
Compare the barcode on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Take it out of the cot or pram now, and put your baby to sleep on their back on a firm, flat surface. Keep it away from babies and young children.
Can I get a refund or a repair?
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought. If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
