Product recallOPSS
Hidrostan Out/Permaroof (UK) Limited EPDM Facade Membrane recalled over a fire risk
Product Recall for Hidrostan Out/Permaroof (UK) Limited EPDM Facade Membrane.
Product image from the OPSS safety notice
What to do now
The risk with Hidrostan Out/Permaroof (UK) Limited EPDM Facade Membrane is fire: a fault could cause it to overheat, melt or ignite.
- Unplug it and do not charge it again.
- Store it away from anything that burns until you can return or dispose of it. Batteries should go to a battery recycling point, not the household bin.
- Follow the corrective action in the notice: a refund, repair or replacement from Hidrostan Out/Permaroof (UK) Limited.
- If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.
Why it matters. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.
If someone has been hurt
Look out for
- make sure you have working smoke alarms
Get help urgently
- if it starts to smoke, smell of burning or catch fire, get everyone out and call 999
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Refunds, repairs and replacements
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it.
If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.
From the official notice
Published by the Office for Product Safety and Standards (2606-0245). Quoted as issued.
Summary
Product Recall for Hidrostan Out/Permaroof (UK) Limited EPDM Facade Membrane.
The risk
The product is marketed as Euroclass B, but there is no evidence that it could consistently achieve Euroclass B for reaction to fire performance. The product therefore may not perform with the declared reaction to fire performance required or be suitable for its original desired application.
The product does not meet the requirements of EU Construction Products Regulation 305/2011 as they apply in the UK.
Action taken
Permaroof (UK) Limited, the importer) notified the two distributors in the supply chain of the product not meeting its declared performance.
Advice to consumers
Permaroof (UK) Limited, importer of the EPDM façade membrane, with declared performance of Euroclass B for fire performance, notified the two distributors in its supply chain of the product not meeting its declared fire performance.
Distributors Dortech Direct Limited and BuildmasterUK Limited have notified their affected customers directly.
Businesses who may have purchased this product and not been contacted by Dortech Direct Limited and BuildmasterUK Limited should contact the distributor directly.
The potential impact of lower performance of a product in relation to reaction to fire and building safety will vary on a project-by-project basis and will depend on factors unique to each building. Where already incorporated, building owners should seek advice from their building safety officer, an independent inspector, fire safety officer or a relevant building control authority, as appropriate, and consider reviewing the building’s fire strategy if necessary.
Additional information
PSD notification number: 2606-0245
Notified by: Office for Product Safety and Standards
Product description
EPDM (Ethylene Propylene Diene Monomer) façade membrane, fire classification B, 0,75mm thickness, known as ‘Hidrostan Out’ and ‘Permaroof EPDM material. Affected product were available on the market between 31 October 2024 and 24 September 2025. All batches within the dates specified were affected.
Open the OPSS notice
Questions
Why has Hidrostan Out/Permaroof (UK) Limited EPDM Facade Membrane been recalled?
The risk with Hidrostan Out/Permaroof (UK) Limited EPDM Facade Membrane is fire: a fault could cause it to overheat, melt or ignite. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.
How do I know if my product is affected?
The notice describes the affected product rather than listing codes. Compare the product name, pack size and where you bought it with the official notice.
What should I do now?
Unplug it and do not charge it again. Store it away from anything that burns until you can return or dispose of it. Batteries should go to a battery recycling point, not the household bin.
Can I get a refund or a repair?
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it. If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.
