Product safety reportOPSS
High voltage string lights, HM-E12-1(25) sold on Amazon safety warning over a fire risk
Product Safety Report for High voltage string lights, HM-E12-1(25) sold via Amazon presenting a high risk of fire.
Product image from the OPSS safety notice 
Check your product
Only products that match these details are covered. Have your pack in front of you.
2 identifiers listed for this notice.
High voltage string lights, HM-E12-1(25) sold on Amazon
- BarcodeThe long number printed under the barcode.
- X001SODYYJ
- ModelOn the rating label, base, back or box.
- HM-E12-1(25)
What to do now
High voltage string lights, HM-E12-1(25) sold on Amazon could overheat or catch fire.
- Stop using and charging it now, and unplug it.
- Keep it somewhere cool and clear of soft furnishings. Never put lithium batteries in the household bin.
- Because the product was found unsafe on an online marketplace, use the platform’s order page to contact the seller.
- If you cannot reach the seller, Trading Standards can be told through Citizens Advice.
Why it matters. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.
If someone has been hurt
Look out for
- make sure you have working smoke alarms
Get help urgently
- if it starts to smoke, smell of burning or catch fire, get everyone out and call 999
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Getting your money back
A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection.
If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.
From the official notice
Published by the Office for Product Safety and Standards (2312-0133). Quoted as issued.
Summary
Product Safety Report for High voltage string lights, HM-E12-1(25) sold via Amazon presenting a high risk of fire.
The risk
The product presents a high risk of fire as the plug fuse did not meet the requirements of BS1362. The length of the fuse was too small and the diameter of the end caps was too large. The end caps were insecurely fixed and the fuse had not been provided with any granular filler to ensure the safe operation under fault conditions. The lights were marketed as being for outdoor use but had not been marked appropriately, with no protections from the potential ingress of water or moisture. The instructions were deemed inadequate as they did not provide sufficient information to ensure proper installation, use and maintenance. Some of the required documentation and markings were not present.
The product does not meet the requirements of Electrical Equipment (Safety) Regulations 2016, or the Plugs and Sockets etc. (Safety) Regulations 1994.
Action taken
The import has been rejected at the border and destroyed. The listing has been removed by the online marketplace (Amazon)
Advice to consumers
The import has been rejected at the border and destroyed. The listing has been removed by the online marketplace (Amazon).
Additional information
PSD case number: 2312-0133
Notified by: Local Authority Trading Standards
Product description
Black cabled string lights with light bulbs.
Open the OPSS notice
Questions
Why has High voltage string lights, HM-E12-1(25) sold on Amazon been reported?
High voltage string lights, HM-E12-1(25) sold on Amazon could overheat or catch fire. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.
How do I know if my product is affected?
Compare the barcode and model on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Stop using and charging it now, and unplug it. Keep it somewhere cool and clear of soft furnishings. Never put lithium batteries in the household bin.
Can I get a refund or a repair?
A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection. If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.
Where was High voltage string lights, HM-E12-1(25) sold on Amazon sold?
The notice names Amazon. Products bought elsewhere are covered too if they match the details listed.
