Product safety reportOPSS
Highlife Collection Spas 6-fin Rotary Jet in a Spa safety warning over a drowning risk
Product Safety Report for Highlife Collection Spas 6-fin Rotary Jet in a Spa presenting a risk of drowning.
Stop using it in or near water.
Product image from the OPSS safety notice 
Check your product
Only products that match these details are covered. Have your pack in front of you.
13 identifiers listed for this notice.
Highlife Collection Spas 6-fin Rotary Jet in a Spa
- ModelOn the rating label, base, back or box.
- Highlife Collection spa models: Grandee
- Envoy
- Vanguard
- Aria
- Prodigy
- Sovereign
- Jetsetter
- Jetsetter LX
- 2023
- 2024
- 2025
- 1883501-01
- Serial numberOn the rating label or a sticker on the product.
- Please see Annex A in the linked PDF for serial numbers, spa configurations and instructions on safe removal/replacement of jets.
What to do now
The hazard with Highlife Collection Spas 6-fin Rotary Jet in a Spa is drowning: it may not keep someone afloat or safe in water.
- Stop using it in or near water.
- Always stay within arm’s reach of a child in water.
- This is a safety report rather than a manufacturer recall: the listing has been taken down, but the seller may not contact you. Get in touch with the seller through the marketplace.
- If you cannot reach the seller, Trading Standards can be told through Citizens Advice.
Why it matters. Drowning is fast and silent. Bath seats, inflatables and swim aids can give a false sense of security.
Getting your money back
Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order.
If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.
From the official notice
Published by the Office for Product Safety and Standards (2602-0252). Quoted as issued.
Summary
Product Safety Report for Highlife Collection Spas 6-fin Rotary Jet in a Spa presenting a risk of drowning.
The risk
The product with the 6fin rotary jet concerned presents a risk of drowning because the rotary jet may cause a suction, which in turn may cause hair entanglement and entrapment. This may lead to the user becoming submerged underwater, and drowning.
The 6fin rotary jet does not meet the requirements of the General Product Safety Regulations 2005.
Action taken
The product is subject to a modification programme.
Advice to consumers
The product is subject to a modification programme. The manufacturer
has stopped sales of the 6fin rotary jet and advised end users (via distributors) to switch off the 6fin rotary jets. End users are encouraged to register with their distributor for a replacement rotary jet. For more information, please contact: eujetrecall@watkinsmfg.com or please see Annex A in the linked PDF, provided by the manufacturer.
Additional information
PSD notification number: 2602-0252
Notified by: Office for Product Safety and Standards
Product description
Hot tub jet that moves in a circular motion to create a massage effect.
Open the OPSS notice
Questions
Why has Highlife Collection Spas 6-fin Rotary Jet in a Spa been reported?
The hazard with Highlife Collection Spas 6-fin Rotary Jet in a Spa is drowning: it may not keep someone afloat or safe in water. Drowning is fast and silent. Bath seats, inflatables and swim aids can give a false sense of security.
How do I know if my product is affected?
Compare the model and serial number on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Stop using it in or near water. Always stay within arm’s reach of a child in water.
Can I get a refund or a repair?
Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order. If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.
