Product safety reportOPSS
Hot Hair Styler BBY-100 safety warning over an electric shock risk
Product Safety Report for Hot Hair Styler presenting a high risk of electric shock and fire.
Product image from the OPSS safety notice
Check your product
Only products that match these details are covered. Have your pack in front of you.
3 identifiers listed for this notice.
Hot Hair Styler BBY-100
- BarcodeThe long number printed under the barcode.
- 921390189506
- ModelOn the rating label, base, back or box.
- BBY-100
- Serial numberOn the rating label or a sticker on the product.
- HAS-90046
What to do now
An electrical fault in the design or build of Hot Hair Styler BBY-100 means it could shock the person using it.
- Switch it off at the wall and unplug it. Do not use it again, even briefly.
- Do not attempt a home repair or a different plug.
- The marketplace has removed the listing. Contact the seller through your order history to ask for a refund.
- If you cannot reach the seller, Trading Standards can be told through Citizens Advice.
Why it matters. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.
If someone has been hurt
Look out for
- burns where the current entered or left the body
- tingling, numbness or muscle pain
Get help urgently
- anyone who has had a mains shock and is confused, has chest pain, an irregular heartbeat or burns — call 999. Do not touch them until the power is off
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Getting your money back
Sellers on online marketplaces do not always run recalls themselves, so you may need to ask for your money back. The platform’s help pages explain its buyer protection scheme.
Citizens Advice (0808 223 1133), Advice Direct Scotland (0808 164 6000) and Consumerline (0300 123 6262) give free advice if you get stuck.
From the official notice
Published by the Office for Product Safety and Standards (2607-0207). Quoted as issued.
Summary
Product Safety Report for Hot Hair Styler presenting a high risk of electric shock and fire.
The risk
The product presents a risk of electric shock because it has poor quality connections with wires soldered directly to component tags. This could lead to metal parts of the product becoming live during use and giving the user an electric shock.
The product also presents a risk of fire as the plug fuse contains insufficient filler material (ballast) and therefore does not meet the requirements of BS 1362. This material ensures the safe operation of the product under fault conditions. Should a fault occur, without sufficient filler the plug may overheat and catch fire.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016 or the Plugs & Sockets etc (Safety) Regulations 1994.
Action taken
The import has been rejected at the border.
Advice to consumers
The import has been rejected at the border.
Additional information
PSD notification number: 2607-0207
Notified by: Local Authority Trading Standards
Product description
Pink and white hot air styler for hair.
Open the OPSS notice
Questions
Why has Hot Hair Styler BBY-100 been reported?
An electrical fault in the design or build of Hot Hair Styler BBY-100 means it could shock the person using it. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.
How do I know if my product is affected?
Compare the barcode, model and serial number on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Switch it off at the wall and unplug it. Do not use it again, even briefly. Do not attempt a home repair or a different plug.
Can I get a refund or a repair?
Sellers on online marketplaces do not always run recalls themselves, so you may need to ask for your money back. The platform’s help pages explain its buyer protection scheme. Citizens Advice (0808 223 1133), Advice Direct Scotland (0808 164 6000) and Consumerline (0300 123 6262) give free advice if you get stuck.
