Vehicle recallDVSA
Hyundai Tucson NX4e recalled over a restraint defect
The side curtain airbag could potentially be assembled in a twisted condition.
Check your product
Only vehicles within the listed VIN ranges or build dates are covered. A franchised dealer can confirm from your VIN.
1 identifier listed for this notice.
Tucson NX4e
- Build datesThe build or first registration date is on the V5C.
- 13/04/2021 – 21/08/2023
- Manufacturer referenceThe manufacturer’s own campaign number. Quote it to the dealer.
- 31DC11
What to do now
Airbags or seat belts on affected Hyundai Tucson NX4e may not protect occupants as designed.
- Check whether your vehicle is affected using its registration number on the GOV.UK vehicle recall checker, or ask a franchised dealer.
- Contact a franchised dealer to book the free repair.
- Keep the manufacturer’s recall letter if you receive one, and update your address on the V5C so future letters reach you.
Why it matters. Airbags and seat belts only matter in a crash, so a defect can go unnoticed until the worst moment.
Repairs and costs
Safety recall work is carried out by franchised dealers free of charge, whether or not you are the first owner and whether or not the vehicle is still under warranty.
If a dealer will not carry out the recall work, contact the manufacturer’s customer services and, if that does not resolve it, the DVSA.
From the official notice
Published by the Driver and Vehicle Standards Agency (R/2024/036). Quoted as issued.
Summary
The side curtain airbag could potentially be assembled in a twisted condition.
Defect
The side curtain airbag could potentially be assembled in a twisted condition
Remedy
Check the installation of the side curtain airbag installation and rectify or replace the curtain airbag as required.
Models
Tucson NX4e
Open the DVSA notice
Questions
Why are Hyundai Tucson NX4e being recalled?
Airbags or seat belts on affected Hyundai Tucson NX4e may not protect occupants as designed. Airbags and seat belts only matter in a crash, so a defect can go unnoticed until the worst moment.
How do I know if my vehicle is affected?
Enter your registration number on the GOV.UK vehicle recall checker or ask a franchised dealer, who can check your VIN against the manufacturer’s campaign. The VIN ranges and build dates published by the DVSA are listed on this page.
What should I do now?
Check whether your vehicle is affected using its registration number on the GOV.UK vehicle recall checker, or ask a franchised dealer. Contact a franchised dealer to book the free repair.
Will the repair cost anything?
Safety recall work is carried out by franchised dealers free of charge, whether or not you are the first owner and whether or not the vehicle is still under warranty. If a dealer will not carry out the recall work, contact the manufacturer’s customer services and, if that does not resolve it, the DVSA.