Product safety reportOPSS
I.B.N. Steam Nail Gel Removal Machine sold on Amazon safety warning over an electric shock risk
Product Safety Report for I.B.N. Steam Nail Gel Removal Machine presenting a high risk of electric shock.
Product image from the OPSS safety notice 
Check your product
Only products that match these details are covered. Have your pack in front of you.
2 identifiers listed for this notice.
I.B.N. Steam Nail Gel Removal Machine sold on Amazon
- BarcodeThe long number printed under the barcode.
- X000ZBJI5P
- ModelOn the rating label, base, back or box.
- ISGR-01
What to do now
An electrical fault in the design or build of I.B.N. Steam Nail Gel Removal Machine sold on Amazon means it could shock the person using it.
- Switch it off at the wall and unplug it. Do not use it again, even briefly.
- Do not attempt a home repair or a different plug.
- The marketplace has removed the listing. Contact the seller through your order history to ask for a refund.
- If you cannot reach the seller, Trading Standards can be told through Citizens Advice.
Why it matters. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.
If someone has been hurt
Look out for
- burns where the current entered or left the body
- tingling, numbness or muscle pain
Get help urgently
- anyone who has had a mains shock and is confused, has chest pain, an irregular heartbeat or burns — call 999. Do not touch them until the power is off
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Getting your money back
Sellers on online marketplaces do not always run recalls themselves, so you may need to ask for your money back. The platform’s help pages explain its buyer protection scheme.
Citizens Advice (0808 223 1133), Advice Direct Scotland (0808 164 6000) and Consumerline (0300 123 6262) give free advice if you get stuck.
From the official notice
Published by the Office for Product Safety and Standards (2402-0210). Quoted as issued.
Summary
Product Safety Report for I.B.N. Steam Nail Gel Removal Machine presenting a high risk of electric shock.
The risk
The product presents a high risk as during testing the insulation between the input and output circuits broke down when a 2.92kV test voltage was applied to the circuits. If the product were to fail during use, this could cause the metal parts of the product to become live and give the user an electric shock. The instructions were considered to be inadequate as they did not contain sufficient information to ensure the correct and safe use of the equipment. Some of the required documentation and markings were not present.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Advice to consumers
The import has been rejected at the border and destroyed.
The listing has been removed by the online marketplace (Amazon).
Additional information
PSD case number: 2402-0210
Notified by: Local Authority Trading Standards
Product description
A black and white nail gel removal machine with a black UK plug.
Open the OPSS notice
Questions
Why has I.B.N. Steam Nail Gel Removal Machine sold on Amazon been reported?
An electrical fault in the design or build of I.B.N. Steam Nail Gel Removal Machine sold on Amazon means it could shock the person using it. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.
How do I know if my product is affected?
Compare the barcode and model on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Switch it off at the wall and unplug it. Do not use it again, even briefly. Do not attempt a home repair or a different plug.
Can I get a refund or a repair?
Sellers on online marketplaces do not always run recalls themselves, so you may need to ask for your money back. The platform’s help pages explain its buyer protection scheme. Citizens Advice (0808 223 1133), Advice Direct Scotland (0808 164 6000) and Consumerline (0300 123 6262) give free advice if you get stuck.
Where was I.B.N. Steam Nail Gel Removal Machine sold on Amazon sold?
The notice names Amazon. Products bought elsewhere are covered too if they match the details listed.
