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Vehicle recallDVSA

Jaguar E-Pace recalled over an electrical or software fault

Electrical or software fault

On affected vehicles due to a software issue in the Electric Power Inverter Converter B (EPICB) it is possible that as the high voltage battery depletes during driving in EV mode the engine may not restart when the state of charge reduces and the vehicle will therefore lose power. There will not be an associated warning to the driver.

Check your product

Only vehicles within the listed VIN ranges or build dates are covered. A franchised dealer can confirm from your VIN.

1 identifier listed for this notice.

  • E-Pace

    Build datesThe build or first registration date is on the V5C.
    • 17/11/2021 – 11/10/2024
    Manufacturer referenceThe manufacturer’s own campaign number. Quote it to the dealer.
    • H555

What to do now

An electrical or software fault affects some Jaguar E-Pace.

  1. Check whether your vehicle is affected using its registration number on the GOV.UK vehicle recall checker, or ask a franchised dealer.
  2. Contact a franchised dealer to book the free repair.
  3. Keep the manufacturer’s recall letter if you receive one, and update your address on the V5C so future letters reach you.

Why it matters. Electrical and software faults can affect lights, warnings, cameras or driver assistance systems, and some can lead to a loss of function while driving.

Repairs and costs

Safety recall work is carried out by franchised dealers free of charge, whether or not you are the first owner and whether or not the vehicle is still under warranty.

If a dealer will not carry out the recall work, contact the manufacturer’s customer services and, if that does not resolve it, the DVSA.

From the official notice

Published by the Driver and Vehicle Standards Agency (R/2025/281). Quoted as issued.

Summary

On affected vehicles due to a software issue in the Electric Power Inverter Converter B (EPICB) it is possible that as the high voltage battery depletes during driving in EV mode the engine may not restart when the state of charge reduces and the vehicle will therefore lose power. There will not be an associated warning to the driver.

Defect

On affected vehicles due to a software issue in the Electric Power Inverter Converter B (EPICB) it is possible that as the high voltage battery depletes during driving in EV mode the engine may not restart when the state of charge reduces and the vehicle will therefore lose power. There will not be an associated warning to the driver.

Remedy

Vehicle’s software to be updated in the Electric Power Inverter Converter B (EPICB) and other modules as required to ensure complete cross-module integration. In parallel an over-the-air update will be rolled out and customers who successfully complete this update will not need to visit a retailer.

Models

E-Pace

Open the DVSA notice

Questions

Why are Jaguar E-Pace being recalled?

An electrical or software fault affects some Jaguar E-Pace. Electrical and software faults can affect lights, warnings, cameras or driver assistance systems, and some can lead to a loss of function while driving.

How do I know if my vehicle is affected?

Enter your registration number on the GOV.UK vehicle recall checker or ask a franchised dealer, who can check your VIN against the manufacturer’s campaign. The VIN ranges and build dates published by the DVSA are listed on this page.

What should I do now?

Check whether your vehicle is affected using its registration number on the GOV.UK vehicle recall checker, or ask a franchised dealer. Contact a franchised dealer to book the free repair.

Will the repair cost anything?

Safety recall work is carried out by franchised dealers free of charge, whether or not you are the first owner and whether or not the vehicle is still under warranty. If a dealer will not carry out the recall work, contact the manufacturer’s customer services and, if that does not resolve it, the DVSA.

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