Product safety reportOPSS
JBL Smiling Critters Plush Toys safety warning over a choking risk
Product Safety Report for JBL Smiling Critters Plush Toys presenting a serious risk of choking.
Take it away from young children now.
Product image from the OPSS safety notice 
What to do now
Small parts of JBL Smiling Critters Plush Toys could come loose and choke a young child.
- Take it away from young children now.
- Look for loose pieces where it was used.
- Because the product was found unsafe on an online marketplace, use the platform’s order page to contact the seller.
- If you cannot reach the seller, Trading Standards can be told through Citizens Advice.
Why it matters. Children under three put things in their mouths. Anything small enough to fit through a toilet-roll tube is a choking hazard for them.
If someone has been hurt
Look out for
- coughing, gagging or noisy breathing after playing with it
Get help urgently
- a child who cannot breathe, cough or cry — call 999 and follow the call handler’s instructions
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Getting your money back
A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection.
If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.
From the official notice
Published by the Office for Product Safety and Standards (2404-0137). Quoted as issued.
Summary
Product Safety Report for JBL Smiling Critters Plush Toys presenting a serious risk of choking.
The risk
The product presents a serious risk of choking due to the presence of accessible small parts. A young child could place the small parts in their mouth and choke.
The product does not meet the requirements of the Toys (Safety) Regulations 2011.
Action taken
The import has been rejected at the border and destroyed.
Advice to consumers
The import has been rejected at the border and destroyed.
Additional information
PSD number: 2404-0137
Notified by: Local Authority Trading Standards
Product description
Primary coloured stuffed plush toys.
Open the OPSS notice
Questions
Why has JBL Smiling Critters Plush Toys been reported?
Small parts of JBL Smiling Critters Plush Toys could come loose and choke a young child. Children under three put things in their mouths. Anything small enough to fit through a toilet-roll tube is a choking hazard for them.
How do I know if my product is affected?
The notice describes the affected product rather than listing codes. Compare the product name, pack size and where you bought it with the official notice.
What should I do now?
Take it away from young children now. Look for loose pieces where it was used.
Can I get a refund or a repair?
A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection. If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.
