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Product safety reportOPSS

Jebo Pond Steriliser safety warning over a fire risk

Fire or overheatingHigh risk

Product Safety Report for Jebo Pond Steriliser presenting a high risk of fire and electric shock.

Check your product

Only products that match these details are covered. Have your pack in front of you.

1 identifier listed for this notice.

  • Jebo Pond Steriliser

    ModelOn the rating label, base, back or box.
    • UV-H18

What to do now

Jebo Pond Steriliser could overheat or catch fire.

  1. Stop using and charging it now, and unplug it.
  2. Keep it somewhere cool and clear of soft furnishings. Never put lithium batteries in the household bin.
  3. Because the product was found unsafe on an online marketplace, use the platform’s order page to contact the seller.
  4. If you cannot reach the seller, Trading Standards can be told through Citizens Advice.

Why it matters. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.

If someone has been hurt

Look out for

  • make sure you have working smoke alarms

Get help urgently

  • if it starts to smoke, smell of burning or catch fire, get everyone out and call 999

This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.

Getting your money back

A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection.

If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.

From the official notice

Published by the Office for Product Safety and Standards (2512-0235). Quoted as issued.

Summary

Product Safety Report for Jebo Pond Steriliser presenting a high risk of fire and electric shock.

The risk

The product presents a risk of fire and electric shock as it is fitted with a two-pin plug which is not permitted for sale in the UK. If a consumer plugs the product into a UK socket, they may receive an electric shock and/or the plug may overheat, leading to fire. The product is also not supplied with a valid Declaration of Conformity or the required markings and warnings.

The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016 or the Plugs & Sockets etc. (Safety) Regulations 1994.

Action taken

The import has been rejected at the border and destroyed.

Advice to consumers

The import has been rejected at the border and destroyed.

Additional information

PSD notification number: 2512-0235

Notified by: Local Authority Trading Standards

Product description

Ultraviolet aquarium pond steriliser with wall plug and power supply.

Open the OPSS notice

Questions

Why has Jebo Pond Steriliser been reported?

Jebo Pond Steriliser could overheat or catch fire. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.

How do I know if my product is affected?

Compare the model on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.

What should I do now?

Stop using and charging it now, and unplug it. Keep it somewhere cool and clear of soft furnishings. Never put lithium batteries in the household bin.

Can I get a refund or a repair?

A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection. If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.

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