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Vehicle recallDVSA

Jeep Grand Cherokee Phev and Wrangler Phev recalled over an electrical or software fault

Electrical or software fault

Affected vehicles may have been built with incorrectly programmed Hybrid Control Processor (HCP) software which may result in a disabled windscreen defrost system under certain conditions.

Check your product

Only vehicles within the listed VIN ranges or build dates are covered. A franchised dealer can confirm from your VIN.

2 identifiers listed for this notice.

  • Grand Cherokee Phev

    Build datesThe build or first registration date is on the V5C.
    • 31/08/2020 – 05/12/2023
    Manufacturer referenceThe manufacturer’s own campaign number. Quote it to the dealer.
    • 04B

  • Wrangler Phev

    Build dates
    • 31/08/2020 – 05/12/2023
    Manufacturer reference
    • 04B

What to do now

Some Jeep Grand Cherokee Phev and Wrangler Phev need a software or electrical fix.

  1. Enter your registration number on the GOV.UK recall checker, or ask a franchised dealer to check the VIN.
  2. Book the recall work with a franchised dealer for the make. Recall repairs are carried out free of charge.
  3. Make sure the DVLA has your current address, as recall letters go to the registered keeper.

Why it matters. Electrical and software faults can affect lights, warnings, cameras or driver assistance systems, and some can lead to a loss of function while driving.

Repairs and costs

Manufacturers contact registered keepers using DVLA records, but letters can go astray. You can book the free repair yourself once you know your vehicle is affected.

The DVSA monitors recalls and can be contacted if a manufacturer or dealer does not act.

From the official notice

Published by the Driver and Vehicle Standards Agency (R/2024/159). Quoted as issued.

Summary

Affected vehicles may have been built with incorrectly programmed Hybrid Control Processor (HCP) software which may result in a disabled windscreen defrost system under certain conditions.

Defect

Affected vehicles may have been built with incorrectly programmed Hybrid Control Processor (HCP) software which may result in a disabled windscreen defrost system under certain conditions.

Remedy

Update the hybrid control Processor (HCP) software.

Models

Grand Cherokee Phev, Wrangler Phev

Open the DVSA notice

Questions

Why are Jeep Grand Cherokee Phev and Wrangler Phev being recalled?

Some Jeep Grand Cherokee Phev and Wrangler Phev need a software or electrical fix. Electrical and software faults can affect lights, warnings, cameras or driver assistance systems, and some can lead to a loss of function while driving.

How do I know if my vehicle is affected?

Enter your registration number on the GOV.UK vehicle recall checker or ask a franchised dealer, who can check your VIN against the manufacturer’s campaign. The VIN ranges and build dates published by the DVSA are listed on this page.

What should I do now?

Enter your registration number on the GOV.UK recall checker, or ask a franchised dealer to check the VIN. Book the recall work with a franchised dealer for the make. Recall repairs are carried out free of charge.

Will the repair cost anything?

Manufacturers contact registered keepers using DVLA records, but letters can go astray. You can book the free repair yourself once you know your vehicle is affected. The DVSA monitors recalls and can be contacted if a manufacturer or dealer does not act.

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