Product recallOPSS
Jgstkcity Waterproof Extension Leads recalled over an electric shock risk
Product Recall for Jgstkcity waterproof extension leads presenting a serious risk of electric shock due to misleading claims that the products are waterproof.
Product image from the OPSS safety notice
What to do now
Jgstkcity Waterproof Extension Leads could give an electric shock. Live parts may be reachable, or the insulation or earthing may not be good enough.
- Unplug it now and put it away where nobody will plug it back in.
- Do not open it up or try to repair it yourself.
- Use the contact details in the official notice to arrange a refund, repair or replacement.
- If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.
Why it matters. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.
If someone has been hurt
Look out for
- burns where the current entered or left the body
- tingling, numbness or muscle pain
Get help urgently
- anyone who has had a mains shock and is confused, has chest pain, an irregular heartbeat or burns — call 999. Do not touch them until the power is off
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Refunds, repairs and replacements
In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies.
Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.
From the official notice
Published by the Office for Product Safety and Standards (2207-0027). Quoted as issued.
Summary
Product Recall for Jgstkcity waterproof extension leads presenting a serious risk of electric shock due to misleading claims that the products are waterproof.
The risk
The products present a serious risk of electric shock due to the misleading information that the product is waterproof. Under test conditions, water droplets were found to be on the live connections to the socket outlet demonstrating that the product allows moisture ingress. This can lead to a risk of electric shock and/or fire and demonstrates that the product is not water resistant, as it claims to be.
The products do not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Action taken
OPSS are requiring the recall of the products from end users.
Advice to consumers
OPSS is requiring the recall of the products from end users.
The listings have been removed by the online marketplaces, Amazon and eBay.
Additional information
PSD case number: 2207-0027
Notified by: Office for Product Safety and Standards
Product description
3 outlets extension cord with 2m power cable available in black and white.
Open the OPSS notice
Questions
Why has Jgstkcity Waterproof Extension Leads been recalled?
Jgstkcity Waterproof Extension Leads could give an electric shock. Live parts may be reachable, or the insulation or earthing may not be good enough. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.
How do I know if my product is affected?
The notice describes the affected product rather than listing codes. Compare the product name, pack size and where you bought it with the official notice.
What should I do now?
Unplug it now and put it away where nobody will plug it back in. Do not open it up or try to repair it yourself.
Can I get a refund or a repair?
In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies. Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.
Where was Jgstkcity Waterproof Extension Leads sold?
The notice names Amazon, eBay. Products bought elsewhere are covered too if they match the details listed.
