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Product recallOPSS

John Lewis Safari Highchair recalled over a choking risk

Choking

Product Recall for John Lewis Safari Highchair presenting a risk of choking.

Remove it from the toy box or cot straight away.

  • John Lewis Safari Highchair: photo from the OPSS notice of 25 Apr 2022
    Product image from the OPSS safety notice

Check your product

Only products that match these details are covered. Have your pack in front of you.

1 identifier listed for this notice.

  • John Lewis Safari Highchair

    Item or listing codeOn the box, the label, or the order page where you bought it.
    • 31341125

What to do now

Small parts of John Lewis Safari Highchair could come loose and choke a young child.

  1. Remove it from the toy box or cot straight away.
  2. Check the floor and play areas for any parts that have already come off.
  3. Use the contact details in the official notice to arrange a refund, repair or replacement.
  4. If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.

Why it matters. Children under three put things in their mouths. Anything small enough to fit through a toilet-roll tube is a choking hazard for them.

If someone has been hurt

Look out for

  • coughing, gagging or noisy breathing after playing with it

Get help urgently

  • a child who cannot breathe, cough or cry — call 999 and follow the call handler’s instructions

This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.

Refunds, repairs and replacements

In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies.

Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.

From the official notice

Published by the Office for Product Safety and Standards (2205-0013). Quoted as issued.

Summary

Product Recall for John Lewis Safari Highchair presenting a risk of choking.

The risk

The tray arm caps can break off creating a potential choking risk for small children.

The product does not meet the requirements of the General Product Safety Regulations 2005.

Action taken

Recall of the product from end users. (See below for more information)

Advice to consumers

Recall of the product from end users. For more information, please see: https://www.johnlewis.com/customer-services/shopping-with-us/product-recalls

Additional information

PSD case numbers: 2205-0013

Notified by: Local Authority Trading Standards

Product description

White & grey infant’s highchair with a safari themed seat cushion sold by John Lewis between 2nd May 2021 and 25th April 2022.

Open the OPSS notice

Questions

Why has John Lewis Safari Highchair been recalled?

Small parts of John Lewis Safari Highchair could come loose and choke a young child. Children under three put things in their mouths. Anything small enough to fit through a toilet-roll tube is a choking hazard for them.

How do I know if my product is affected?

Compare the item or listing code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.

What should I do now?

Remove it from the toy box or cot straight away. Check the floor and play areas for any parts that have already come off.

Can I get a refund or a repair?

In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies. Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.

Where was John Lewis Safari Highchair sold?

The notice names John Lewis. Products bought elsewhere are covered too if they match the details listed.

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