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Product recallOPSS

Julienne Disc for Kenwood Food Processor recalled over an injury risk

Cuts and injuriesSerious risk

Product recall for Julienne Disc for Kenwood Food Processors as the disc could detach during use.

  • Julienne Disc for Kenwood Food Processor: photo from the OPSS notice of 4 Mar 2022
    Product image from the OPSS safety notice

Check your product

Only products that match these details are covered. Have your pack in front of you.

1 identifier listed for this notice.

  • Julienne Disc for Kenwood Food Processor

    ModelOn the rating label, base, back or box.
    • FPM800 and FPM810 manufactured January 2019 to December 2021.

What to do now

Julienne Disc for Kenwood Food Processor has been reported because it could hurt the person using it.

  1. Put it out of use now.
  2. Check whether the notice offers a repair or replacement part before you discard it.
  3. Contact the business or the shop you bought it from to arrange the remedy set out in the notice.
  4. If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.

Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.

Refunds, repairs and replacements

Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought.

If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.

From the official notice

Published by the Office for Product Safety and Standards (2202-0422). Quoted as issued.

Summary

Product recall for Julienne Disc for Kenwood Food Processors as the disc could detach during use.

The risk

The product presents a risk of injuries as it is possible for parts of the disc to detach during use, which could injure users of the processor or be ingested if included in food.

The product does not meet the requirements of the General Product Safety Regulations 2005.

Action taken

The product has been recalled from end users.

Advice to consumers

The product has been recalled from end users. For further information on the recall, please access the Kenwood recall page: https://www.kenwoodworld.com/en-gb/service/recall-information .

Additional information

PSD case number: 2202-0422

Notified by: Office for Product Safety and Standards

Product description

Silver disc attachment for a Kenwood food processor.

Open the OPSS notice

Questions

Why has Julienne Disc for Kenwood Food Processor been recalled?

Julienne Disc for Kenwood Food Processor has been reported because it could hurt the person using it. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.

How do I know if my product is affected?

Compare the model on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.

What should I do now?

Put it out of use now. Check whether the notice offers a repair or replacement part before you discard it.

Can I get a refund or a repair?

Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought. If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.

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