Vehicle recallDVSA
Kawasaki Z7 Hybrid and Ninja 7 Hybrid recalled over a safety defect
On affected machines there is a risk that the motorcycle may shift to neutral when the rider attempts to shift from 1st to 2nd gear due to improper programming of the shift control system.
Check your product
Only vehicles within the listed VIN ranges or build dates are covered. A franchised dealer can confirm from your VIN.
2 identifiers listed for this notice.
Z7 Hybrid
- Build datesThe build or first registration date is on the V5C.
- 21/11/2023 – 30/05/2024
- Manufacturer referenceThe manufacturer’s own campaign number. Quote it to the dealer.
- DAL70
Ninja 7 Hybrid
- Build dates
- 02/02/2024 – 31/05/2024
- Manufacturer reference
- DAL70
What to do now
A safety defect has been found on some Kawasaki Z7 Hybrid and Ninja 7 Hybrid.
- Check whether your vehicle is affected using its registration number on the GOV.UK vehicle recall checker, or ask a franchised dealer.
- Contact a franchised dealer to book the free repair.
- Keep the manufacturer’s recall letter if you receive one, and update your address on the V5C so future letters reach you.
Why it matters. Manufacturers must report safety defects to the DVSA and contact registered keepers of affected vehicles.
Repairs and costs
Safety recall work is carried out by franchised dealers free of charge, whether or not you are the first owner and whether or not the vehicle is still under warranty.
If a dealer will not carry out the recall work, contact the manufacturer’s customer services and, if that does not resolve it, the DVSA.
From the official notice
Published by the Driver and Vehicle Standards Agency (R/2024/368). Quoted as issued.
Summary
On affected machines there is a risk that the motorcycle may shift to neutral when the rider attempts to shift from 1st to 2nd gear due to improper programming of the shift control system.
Defect
On affected machines there is a risk that the motorcycle may shift to neutral when the rider attempts to shift from 1st to 2nd gear due to improper programming of the shift control system.
Remedy
Update the shift control system with modified software.
Models
Z7 Hybrid, Ninja 7 Hybrid
Open the DVSA notice
Questions
Why are Kawasaki Z7 Hybrid and Ninja 7 Hybrid being recalled?
A safety defect has been found on some Kawasaki Z7 Hybrid and Ninja 7 Hybrid. Manufacturers must report safety defects to the DVSA and contact registered keepers of affected vehicles.
How do I know if my vehicle is affected?
Enter your registration number on the GOV.UK vehicle recall checker or ask a franchised dealer, who can check your VIN against the manufacturer’s campaign. The VIN ranges and build dates published by the DVSA are listed on this page.
What should I do now?
Check whether your vehicle is affected using its registration number on the GOV.UK vehicle recall checker, or ask a franchised dealer. Contact a franchised dealer to book the free repair.
Will the repair cost anything?
Safety recall work is carried out by franchised dealers free of charge, whether or not you are the first owner and whether or not the vehicle is still under warranty. If a dealer will not carry out the recall work, contact the manufacturer’s customer services and, if that does not resolve it, the DVSA.