Vehicle recallDVSA
Kia Sorento MQ4, Sportage NQ5 and other models recalled over an electrical or software fault
The instrument cluster screen may respond slowly immediately after starting the vehicle. During this condition activating the turn signal can cause the cluster to reset or the Blind View Monitor (BVM) within the cluster to turn green. The malfunction is caused by PMIC noise induced falsely high temperature sensor readings which trigger the chip protection logic above a certain threshold and lead to performance limitation up to reboot or black screen.
Check your product
Only vehicles within the listed VIN ranges or build dates are covered. A franchised dealer can confirm from your VIN.
7 identifiers listed for this notice.
Sorento MQ4
- Build datesThe build or first registration date is on the V5C.
- 30/06/2025 – 18/11/2025
- Manufacturer referenceThe manufacturer’s own campaign number. Quote it to the dealer.
- 261026 261M08 260S06 260S35 261030
Sportage NQ5
- Build dates
- 25/06/2025 – 18/11/2025
- Manufacturer reference
- 261026 261M08 260S06 260S35 261030
EV9
- Build dates
- 24/06/2025 – 21/11/2025
- Manufacturer reference
- 261026 261M08 260S06 260S35 261030
K4
- Build dates
- 29/07/2025 – 12/12/2025
- Manufacturer reference
- 261026 261M08 260S06 260S35 261030
EV4
- Build dates
- 30/06/2025 – 18/12/2025
- Manufacturer reference
- 261026 261M08 260S06 260S35 261030
EV3
- Build dates
- 24/06/2025 – 16/10/2025
- Manufacturer reference
- 261026 261M08 260S06 260S35 261030
EV6
- Build dates
- 01/07/2025 – 17/12/2025
- Manufacturer reference
- 261026 261M08 260S06 260S35 261030
What to do now
An electrical or software fault affects some Kia Sorento MQ4, Sportage NQ5 and other models.
- Enter your registration number on the GOV.UK recall checker, or ask a franchised dealer to check the VIN.
- Book the recall work with a franchised dealer for the make. Recall repairs are carried out free of charge.
- Make sure the DVLA has your current address, as recall letters go to the registered keeper.
Why it matters. Electrical and software faults can affect lights, warnings, cameras or driver assistance systems, and some can lead to a loss of function while driving.
Repairs and costs
Safety recall work is carried out by franchised dealers free of charge, whether or not you are the first owner and whether or not the vehicle is still under warranty.
If a dealer will not carry out the recall work, contact the manufacturer’s customer services and, if that does not resolve it, the DVSA.
From the official notice
Published by the Driver and Vehicle Standards Agency (R/2026/139). Quoted as issued.
Summary
The instrument cluster screen may respond slowly immediately after starting the vehicle. During this condition activating the turn signal can cause the cluster to reset or the Blind View Monitor (BVM) within the cluster to turn green. The malfunction is caused by PMIC noise induced falsely high temperature sensor readings which trigger the chip protection logic above a certain threshold and lead to performance limitation up to reboot or black screen.
Defect
The instrument cluster screen may respond slowly immediately after starting the vehicle. During this condition activating the turn signal can cause the cluster to reset or the Blind View Monitor (BVM) within the cluster to turn green. The malfunction is caused by PMIC noise induced falsely high temperature sensor readings which trigger the chip protection logic above a certain threshold and lead to performance limitation up to reboot or black screen.
Remedy
Over The Air software update or dealer software update
Models
Sorento MQ4, Sportage NQ5, EV9, K4, EV4, EV3, EV6
Open the DVSA notice
Questions
Why are Kia Sorento MQ4, Sportage NQ5 and other models being recalled?
An electrical or software fault affects some Kia Sorento MQ4, Sportage NQ5 and other models. Electrical and software faults can affect lights, warnings, cameras or driver assistance systems, and some can lead to a loss of function while driving.
How do I know if my vehicle is affected?
Enter your registration number on the GOV.UK vehicle recall checker or ask a franchised dealer, who can check your VIN against the manufacturer’s campaign. The VIN ranges and build dates published by the DVSA are listed on this page.
What should I do now?
Enter your registration number on the GOV.UK recall checker, or ask a franchised dealer to check the VIN. Book the recall work with a franchised dealer for the make. Recall repairs are carried out free of charge.
Will the repair cost anything?
Safety recall work is carried out by franchised dealers free of charge, whether or not you are the first owner and whether or not the vehicle is still under warranty. If a dealer will not carry out the recall work, contact the manufacturer’s customer services and, if that does not resolve it, the DVSA.