Product recallOPSS
Langoa Fashion Automatic Hair Straightener Brush recalled over an electric shock risk
Product recall for Langoa hair straightener brush presenting a serious risk of electric shock.
Product image from the OPSS safety notice 
What to do now
An electrical fault in the design or build of Langoa Fashion Automatic Hair Straightener Brush means it could shock the person using it.
- Switch it off at the wall and unplug it. Do not use it again, even briefly.
- Do not attempt a home repair or a different plug.
- Contact Langoa or the shop you bought it from to arrange the remedy set out in the notice.
- Incidents and injuries can be reported to Trading Standards via the Citizens Advice consumer helpline.
Why it matters. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.
If someone has been hurt
Look out for
- burns where the current entered or left the body
- tingling, numbness or muscle pain
Get help urgently
- anyone who has had a mains shock and is confused, has chest pain, an irregular heartbeat or burns — call 999. Do not touch them until the power is off
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Refunds, repairs and replacements
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought.
If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
From the official notice
Published by the Office for Product Safety and Standards (2012-0174). Quoted as issued.
Summary
Product recall for Langoa hair straightener brush presenting a serious risk of electric shock.
The risk
The design of the product allows access to live parts under fault conditions, presenting a serious risk of electric shock.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Action taken
Recall of the product from end users and removal of the listing by the online marketplace (Wish).
Advice to consumers
The product has been recalled from end users.
The listing has been removed from the online marketplace (Wish).
Additional information
PSD case number: 2012-0174
Notified by: Office for Product Safety and Standards
Product description
Pink, black, red, purple and white models of hair straightening brush supplied with black electrical lead and 3 pin plug. Packaged in white and pink cardboard packaging.
Open the OPSS notice
Questions
Why has Langoa Fashion Automatic Hair Straightener Brush been recalled?
An electrical fault in the design or build of Langoa Fashion Automatic Hair Straightener Brush means it could shock the person using it. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.
How do I know if my product is affected?
The notice describes the affected product rather than listing codes. Compare the product name, pack size and where you bought it with the official notice.
What should I do now?
Switch it off at the wall and unplug it. Do not use it again, even briefly. Do not attempt a home repair or a different plug.
Can I get a refund or a repair?
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought. If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
Where was Langoa Fashion Automatic Hair Straightener Brush sold?
The notice names Wish. Products bought elsewhere are covered too if they match the details listed.
