Product safety reportOPSS
Lantinger New Princess Mermaid Model Figure Doll With Wings safety warning over harmful chemicals
Product Safety Report for plastic doll presenting a serious chemical risk.
What to do now
Tests have found a harmful substance in Lantinger New Princess Mermaid Model Figure Doll With Wings above the legal limit.
- Stop using it, and take it off children straight away.
- Wash your hands and any skin that has been in contact with it.
- This is a safety report rather than a manufacturer recall: the listing has been taken down, but the seller may not contact you. Get in touch with the seller through the marketplace.
- If you cannot reach the seller, Trading Standards can be told through Citizens Advice.
Why it matters. Limits on substances such as lead, cadmium, phthalates and formaldehyde exist because of their effects on health over time. Children are more exposed because they chew and handle products.
If someone has been hurt
Look out for
- skin redness, itching or a rash where it touched
Get help urgently
- if a child has chewed or swallowed part of it and is unwell, contact NHS 111 or your GP
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Getting your money back
Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order.
If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.
From the official notice
Published by the Office for Product Safety and Standards (2108-0217). Quoted as issued.
Summary
Product Safety Report for plastic doll presenting a serious chemical risk.
The risk
This product poses a serious chemical risk as it contains an excess concentration of phthalates. A young child playing with the toy is exposed to the phthalates which can potentially harm a child’s health either via cancer or non-cancer effects.
The product does not comply with the Toys (Safety) Regulations 2011 or the Registration, Evaluation, Authorisation & restriction of Chemicals (REACH) Enforcement Regulations 2008.
Action taken
Removal of product listing by online marketplace (AliExpress)
Advice to consumers
We recommend owners stop using this product immediately. Contact the distributor you purchased from to request redress.
The listing has been removed by the online marketplace (AliExpress).
Additional information
PSD case number: 2108-0217
Notified by: Office for Product Safety and Standards
Product description
Mermaid doll in pink and turquoise glitter costume, with blue and red wings.
Open the OPSS notice
Questions
Why has Lantinger New Princess Mermaid Model Figure Doll With Wings been reported?
Tests have found a harmful substance in Lantinger New Princess Mermaid Model Figure Doll With Wings above the legal limit. Limits on substances such as lead, cadmium, phthalates and formaldehyde exist because of their effects on health over time. Children are more exposed because they chew and handle products.
How do I know if my product is affected?
The notice describes the affected product rather than listing codes. Compare the product name, pack size and where you bought it with the official notice.
What should I do now?
Stop using it, and take it off children straight away. Wash your hands and any skin that has been in contact with it.
Can I get a refund or a repair?
Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order. If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.
Where was Lantinger New Princess Mermaid Model Figure Doll With Wings sold?
The notice names AliExpress. Products bought elsewhere are covered too if they match the details listed.
