Product safety reportOPSS
Lapierre Aircode DRS and Lapierre Xelius Bicycles safety warning over an injury risk
Product Safety Report for Lapierre Aircode DRS and Lapierre Xelius Bicycles presenting a risk of injuries.
Product image from the OPSS safety notice
Check your product
Only products that match these details are covered. Have your pack in front of you.
1 identifier listed for this notice.
Two models Lapierre bicycles equipped with an aluminium stem and aluminium shim. Lapierre Xelius SL3 bikes equipped with a Lapierre carbon cockpit are NOT affected.
- ModelOn the rating label, base, back or box.
- Please see full list below.
What to do now
The risk with Lapierre Aircode DRS and Lapierre Xelius Bicycles is physical injury.
- Stop using it.
- Read the corrective action below: some notices offer a fix rather than a return.
- This is a safety report rather than a manufacturer recall: the listing has been taken down, but the seller may not contact you. Get in touch with the seller through the marketplace.
- If you cannot reach the seller, Trading Standards can be told through Citizens Advice.
Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
Getting your money back
Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order.
If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.
From the official notice
Published by the Office for Product Safety and Standards (2504-0253). Quoted as issued.
Summary
Product Safety Report for Lapierre Aircode DRS and Lapierre Xelius Bicycles presenting a risk of injuries.
The risk
The products present an injury risk as the aluminium shim may leave indentations on the fork steerer tube. Over time, these indentations could develop into cracks. This could cause the fork to fail during use, potentially leading to injuries.
The products do not meet the requirements of the General Product Safety Regulations 2005.
Action taken
Modification programme. Owners of affected models should stop using them immediately and contact an authorised Lapierre dealer.
Advice to consumers
Modification programme.
Owners of the bikes should stop using it immediately and contact an authorised Lapierre dealer. The dealer will check if your bike is affected and if so, replace the fork. Please access the Lapierre site here for assistance in finding your nearest authorised dealer: https://www.lapierrebikes.com/gb-en/store-locator/?dealer.
You can also contact Lapierre on 01271 500194, or by completing the online form: https://www.lapierrebikes.com/gb-en/contact/.
For further information, please access the Lapierre alert here: https://www.lapierrebikes.com/gb-en/news/rappel-aircode-drs-xelius-sl3/
Additional information
PSD notification number: 2504-0253
Notified by: Local Authority Trading Standards.
Product description
Two models Lapierre bicycles equipped with an aluminium stem and aluminium shim. Lapierre Xelius SL3 bikes equipped with a Lapierre carbon cockpit are NOT affected.
Open the OPSS notice
Questions
Why has Lapierre Aircode DRS and Lapierre Xelius Bicycles been reported?
The risk with Lapierre Aircode DRS and Lapierre Xelius Bicycles is physical injury. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
How do I know if my product is affected?
Compare the model on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Stop using it. Read the corrective action below: some notices offer a fix rather than a return.
Can I get a refund or a repair?
Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order. If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.
