Product recallOPSS
LDNIO 3-Plug, 6-USB Extension Lead recalled over an electric shock risk
Product Recall for LDNIO 3-Plug, 6-USB Extension Lead presenting a serious risk of electric shock.
Product image from the OPSS safety notice 
Check your product
Only products that match these details are covered. Have your pack in front of you.
5 identifiers listed for this notice.
LDNIO 3-Plug, 6-USB Extension Lead
- ModelOn the rating label, base, back or box.
- SC3604
- Item or listing codeOn the box, the label, or the order page where you bought it.
- Usb Extension Cord Power Strip
- 6 Multi-plug Charger
- 3-way Socket
- Eu Uk Us
What to do now
An electrical fault in the design or build of LDNIO 3-Plug, 6-USB Extension Lead means it could shock the person using it.
- Switch it off at the wall and unplug it. Do not use it again, even briefly.
- Do not attempt a home repair or a different plug.
- Contact LDNIO or the shop you bought it from to arrange the remedy set out in the notice.
- Incidents and injuries can be reported to Trading Standards via the Citizens Advice consumer helpline.
Why it matters. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.
If someone has been hurt
Look out for
- burns where the current entered or left the body
- tingling, numbness or muscle pain
Get help urgently
- anyone who has had a mains shock and is confused, has chest pain, an irregular heartbeat or burns — call 999. Do not touch them until the power is off
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Refunds, repairs and replacements
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought.
If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
From the official notice
Published by the Office for Product Safety and Standards (2207-0161). Quoted as issued.
Summary
Product Recall for LDNIO 3-Plug, 6-USB Extension Lead presenting a serious risk of electric shock.
The risk
The product presents a serious risk of electric shock as accessible metal parts can become live. If a user touches the live part, they will receive an electric shock.
The product also requires improvement to marking, labelling and documentation.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Action taken
The authority are requiring the recall of the product from end users. The listing has been removed by the online marketplace (Fruugo).
Advice to consumers
The authority is requiring the recall of the product from end users.
The listing has been removed by the online marketplace (Fruugo).
Additional information
PSD case number: 2207-0161
Notified by: Office for Product Safety and Standards
Product description
Black and white LDNIO 3-Plug, 6-USB Extension lead supplied in cardboard packaging with an image of the product on the face.
Open the OPSS notice
Questions
Why has LDNIO 3-Plug, 6-USB Extension Lead been recalled?
An electrical fault in the design or build of LDNIO 3-Plug, 6-USB Extension Lead means it could shock the person using it. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.
How do I know if my product is affected?
Compare the model and item or listing code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Switch it off at the wall and unplug it. Do not use it again, even briefly. Do not attempt a home repair or a different plug.
Can I get a refund or a repair?
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought. If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
Where was LDNIO 3-Plug, 6-USB Extension Lead sold?
The notice names Fruugo. Products bought elsewhere are covered too if they match the details listed.
