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Product safety reportOPSS

Leehoo Castle Pet Vet Playset sold on Amazon safety warning over harmful chemicals

Harmful chemicalsSerious risk

Product Safety Report for Leehoo Castle Pet Vet Playset presenting a serious chemical risk and risk of choking.

  • Leehoo Castle Pet Vet Playset sold on Amazon: photo from the OPSS notice of 30 Jan 2025
    Product image from the OPSS safety notice

Check your product

Only products that match these details are covered. Have your pack in front of you.

2 identifiers listed for this notice.

  • Leehoo Castle Pet Vet Playset sold on Amazon

    BarcodeThe long number printed under the barcode.
    • X001R7CFZV
    Item or listing codeOn the box, the label, or the order page where you bought it.
    • B0C1G9ZBWR

What to do now

The problem with Leehoo Castle Pet Vet Playset sold on Amazon is chemical: it contains something that should not be there at that level.

  1. Take it away from children now and stop using it.
  2. Wash your hands after handling it.
  3. The marketplace has removed the listing. Contact the seller through your order history to ask for a refund.
  4. Report it to Trading Standards through the Citizens Advice consumer service if the seller does not respond.

Why it matters. Limits on substances such as lead, cadmium, phthalates and formaldehyde exist because of their effects on health over time. Children are more exposed because they chew and handle products.

If someone has been hurt

Look out for

  • skin redness, itching or a rash where it touched

Get help urgently

  • if a child has chewed or swallowed part of it and is unwell, contact NHS 111 or your GP

This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.

Getting your money back

Sellers on online marketplaces do not always run recalls themselves, so you may need to ask for your money back. The platform’s help pages explain its buyer protection scheme.

Citizens Advice (0808 223 1133), Advice Direct Scotland (0808 164 6000) and Consumerline (0300 123 6262) give free advice if you get stuck.

From the official notice

Published by the Office for Product Safety and Standards (2501-0177). Quoted as issued.

Summary

Product Safety Report for Leehoo Castle Pet Vet Playset presenting a serious chemical risk and risk of choking.

The risk

The product presents a serious chemical risk as the plastic seal material on the wooden bottles were found to contain 3.8 ± 1.1 Diisononyl phthalate (DINP). As the item can be mouthed by children, this exceeds the maximum specified limit. Phthalates may harm the health of children, possibly causing damage to the reproductive system.

Additionally, the product presents a risk of choking as the eyes and nose on the soft plush dog toy can easily detach. They form a small part which could be placed in a child’s mouth, causing them to choke.

The product does not meet the requirements of the Toys (Safety) Regulations 2011 or the REACH Regulations 2008.

Action taken

The import has been rejected at the border and destroyed.

Advice to consumers

The import has been rejected at the border and destroyed.

Additional information

PSD notification number: 2501-0177

Notified by: Local Authority Trading Standards

Product description

A pet vet play set with a plush toy dog and various medical supplies and veterinary equipment. Packaged in a white, blue and red box.

Open the OPSS notice

Questions

Why has Leehoo Castle Pet Vet Playset sold on Amazon been reported?

The problem with Leehoo Castle Pet Vet Playset sold on Amazon is chemical: it contains something that should not be there at that level. Limits on substances such as lead, cadmium, phthalates and formaldehyde exist because of their effects on health over time. Children are more exposed because they chew and handle products.

How do I know if my product is affected?

Compare the barcode and item or listing code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.

What should I do now?

Take it away from children now and stop using it. Wash your hands after handling it.

Can I get a refund or a repair?

Sellers on online marketplaces do not always run recalls themselves, so you may need to ask for your money back. The platform’s help pages explain its buyer protection scheme. Citizens Advice (0808 223 1133), Advice Direct Scotland (0808 164 6000) and Consumerline (0300 123 6262) give free advice if you get stuck.

Where was Leehoo Castle Pet Vet Playset sold on Amazon sold?

The notice names Amazon. Products bought elsewhere are covered too if they match the details listed.

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