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Product safety reportOPSS

Leggio Aluminium traditional heating pan safety warning over an electric shock risk

Electric shockSerious risk

Product Safety Report for Leggio Aluminium traditional heating pan presenting a serious risk of electric shock.

  • Leggio Aluminium traditional heating pan: photo 1 of 2 from the OPSS notice of 7 May 2024
    Product image from the OPSS safety notice
  • Leggio Aluminium traditional heating pan: photo 2 of 2 from the OPSS notice of 7 May 2024

What to do now

The hazard with Leggio Aluminium traditional heating pan is electric shock: it does not meet the safety requirements that keep live parts away from fingers.

  1. Unplug it now and put it away where nobody will plug it back in.
  2. Do not open it up or try to repair it yourself.
  3. This is a safety report rather than a manufacturer recall: the listing has been taken down, but the seller may not contact you. Get in touch with the seller through the marketplace.
  4. Report it to Trading Standards through the Citizens Advice consumer service if the seller does not respond.

Why it matters. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.

If someone has been hurt

Look out for

  • burns where the current entered or left the body
  • tingling, numbness or muscle pain

Get help urgently

  • anyone who has had a mains shock and is confused, has chest pain, an irregular heartbeat or burns — call 999. Do not touch them until the power is off

This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.

Getting your money back

Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order.

If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.

From the official notice

Published by the Office for Product Safety and Standards (2402-0113). Quoted as issued.

Summary

Product Safety Report for Leggio Aluminium traditional heating pan presenting a serious risk of electric shock.

The risk

The product presents a serious risk of electric shock. The product itself had a large gap around the switch housing which meant that a finger could enter and touch the uninsulated wiring during product use. There were also various sharp edges around the product which could either injure the user or damage the supply cord posing a further electric shock risk.

The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.

Action taken

The import has been rejected at the border and destroyed.

Advice to consumers

The import has been rejected at the border and destroyed.

Additional information

PSD number: 2402-0113

Notified by: Local Authority Trading Standards

Product description

Traditional heating pan used to make injera bread.

Open the OPSS notice

Questions

Why has Leggio Aluminium traditional heating pan been reported?

The hazard with Leggio Aluminium traditional heating pan is electric shock: it does not meet the safety requirements that keep live parts away from fingers. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.

How do I know if my product is affected?

The notice describes the affected product rather than listing codes. Compare the product name, pack size and where you bought it with the official notice.

What should I do now?

Unplug it now and put it away where nobody will plug it back in. Do not open it up or try to repair it yourself.

Can I get a refund or a repair?

Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order. If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.

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