Vehicle recallDVSA
Lexus LBX, LM and other models recalled over an electrical or software fault
For certain vehicles equipped with the combination meter system (where various information is displayed) that due to an improper programming of the combination meter unnecessarily repetitive data is written to a memory device. This may cause the memory device to deteriorate and the monitor to not display during the meter at start up and remain in this state permanently.
Check your product
Only vehicles within the listed VIN ranges or build dates are covered. A franchised dealer can confirm from your VIN.
4 identifiers listed for this notice.
LBX
- Build datesThe build or first registration date is on the V5C.
- 04/08/2023 – 12/11/2024
- Manufacturer referenceThe manufacturer’s own campaign number. Quote it to the dealer.
- 5GG31/25SD-063
LM
- Build dates
- 15/02/2023 – 18/04/2025
- Manufacturer reference
- 5GG31/25SD-063
LS500H
- Build dates
- 18/10/2023 – 15/01/2025
- Manufacturer reference
- 5GG31/25SD-063
RX
- Build dates
- 25/06/2024 – 25/06/2024
- Manufacturer reference
- 5GG31/25SD-063
What to do now
An electrical or software fault affects some Lexus LBX, LM and other models.
- Check whether your vehicle is affected using its registration number on the GOV.UK vehicle recall checker, or ask a franchised dealer.
- Contact a franchised dealer to book the free repair.
- Keep the manufacturer’s recall letter if you receive one, and update your address on the V5C so future letters reach you.
Why it matters. Electrical and software faults can affect lights, warnings, cameras or driver assistance systems, and some can lead to a loss of function while driving.
Repairs and costs
Safety recall work is carried out by franchised dealers free of charge, whether or not you are the first owner and whether or not the vehicle is still under warranty.
If a dealer will not carry out the recall work, contact the manufacturer’s customer services and, if that does not resolve it, the DVSA.
From the official notice
Published by the Driver and Vehicle Standards Agency (R/2025/275). Quoted as issued.
Summary
For certain vehicles equipped with the combination meter system (where various information is displayed) that due to an improper programming of the combination meter unnecessarily repetitive data is written to a memory device. This may cause the memory device to deteriorate and the monitor to not display during the meter at start up and remain in this state permanently.
Defect
For certain vehicles equipped with the combination meter system (where various information is displayed) that due to an improper programming of the combination meter unnecessarily repetitive data is written to a memory device. This may cause the memory device to deteriorate and the monitor to not display during the meter at start up and remain in this state permanently.
Remedy
Reprogram or replace the combination meter.
Models
LBX, LM, LS500H, RX
Open the DVSA notice
Questions
Why are Lexus LBX, LM and other models being recalled?
An electrical or software fault affects some Lexus LBX, LM and other models. Electrical and software faults can affect lights, warnings, cameras or driver assistance systems, and some can lead to a loss of function while driving.
How do I know if my vehicle is affected?
Enter your registration number on the GOV.UK vehicle recall checker or ask a franchised dealer, who can check your VIN against the manufacturer’s campaign. The VIN ranges and build dates published by the DVSA are listed on this page.
What should I do now?
Check whether your vehicle is affected using its registration number on the GOV.UK vehicle recall checker, or ask a franchised dealer. Contact a franchised dealer to book the free repair.
Will the repair cost anything?
Safety recall work is carried out by franchised dealers free of charge, whether or not you are the first owner and whether or not the vehicle is still under warranty. If a dealer will not carry out the recall work, contact the manufacturer’s customer services and, if that does not resolve it, the DVSA.