Product safety reportOPSS
MARS HYDRO LED Grow Light safety warning over an electric shock risk
Product Safety Report for MARS HYDRO LED grow light (model: FC-E3000) presenting a serious risk of electric shock.
Check your product
Only products that match these details are covered. Have your pack in front of you.
2 identifiers listed for this notice.
MARS HYDRO LED Grow Light
- BarcodeThe long number printed under the barcode.
- 921024427569
- ModelOn the rating label, base, back or box.
- FC-E3000, Version M02 - Version M03 is not in scope of this product safety report. You can find this information on the top right hand side of the product label to determine the version number.
What to do now
The hazard with MARS HYDRO LED Grow Light is electric shock: it does not meet the safety requirements that keep live parts away from fingers.
- Unplug it now and put it away where nobody will plug it back in.
- Do not open it up or try to repair it yourself.
- This is a safety report rather than a manufacturer recall: the listing has been taken down, but the seller may not contact you. Get in touch with the seller through the marketplace.
- Report it to Trading Standards through the Citizens Advice consumer service if the seller does not respond.
Why it matters. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.
If someone has been hurt
Look out for
- burns where the current entered or left the body
- tingling, numbness or muscle pain
Get help urgently
- anyone who has had a mains shock and is confused, has chest pain, an irregular heartbeat or burns — call 999. Do not touch them until the power is off
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Getting your money back
Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order.
If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.
From the official notice
Published by the Office for Product Safety and Standards (2209-0236). Quoted as issued.
Summary
Product Safety Report for MARS HYDRO LED grow light (model: FC-E3000) presenting a serious risk of electric shock.
The risk
The product has been identified as presenting a serious risk of electric shock as the product is not provided with adequate safety or installation instructions. The nature of the product means that if the product is being installed without proper instruction, the consumer may receive an electric shock. The product also requires improvements to markings, labelling and instructions, and did not possess a compliant plug.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016 or the Plugs & Sockets (Safety) Regulations 1994.
Action taken
Destruction of the product at the border.
Advice to consumers
Destruction of the product at the border.
Additional information
PSD case number: 2209-0236
Notified by: Local Authority Trading Standards
Product description
Indoor plant growing lamp supplied in plain brown cardboard packaging.
Open the OPSS notice
Questions
Why has MARS HYDRO LED Grow Light been reported?
The hazard with MARS HYDRO LED Grow Light is electric shock: it does not meet the safety requirements that keep live parts away from fingers. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.
How do I know if my product is affected?
Compare the barcode and model on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Unplug it now and put it away where nobody will plug it back in. Do not open it up or try to repair it yourself.
Can I get a refund or a repair?
Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order. If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.
