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Allergy alertFSA

Snaktastic Chilli Heatwave Tortilla Chips recalled over undeclared milk

Undeclared milk

Lidl GB is recalling Snaktastic Chilli Heatwave Tortilla Chips because they may contain milk which is not mentioned on the label. Because of a mis-pack, the pack may contain Tangy Cheese flavour Tortilla Chips. This means the product is a possible health risk for anyone with an allergy or intolerance to milk or milk constituents.

Check your product

Only products that match these details are covered. Have your pack in front of you.

4 identifiers listed for this notice.

  • Snaktastic Tortilla Chips Chilli Heatwave 200g

    Batch codePrinted on the pack, often next to the date mark. It may start with L or LOT.
    • T4B
    • 3142
    Item or listing codeOn the box, the label, or the order page where you bought it.
    • T4B 3142
    Best beforeOn the lid, base or back of the pack.
    • 22 October 2023

What to do now

This is an allergy alert: milk is in Snaktastic Chilli Heatwave Tortilla Chips without being properly declared. If you or someone you buy for avoids milk, do not eat it.

  1. If you are allergic to or intolerant of milk, do not eat it.
  2. Make sure children, carers and anyone you shop for know not to eat it.
  3. Return it to Lidl for a full refund, with or without a receipt.
  4. Only the packs listed below are affected, so check your pack before throwing it away.

Why it matters. Milk allergy is one of the most common food allergies in children. People who avoid milk because of lactose intolerance may also react, though usually less severely.

Symptoms and when to get help

Look out for

  • an itchy, tingling mouth
  • a raised itchy rash (hives)
  • swelling of the lips, face or eyes
  • stomach pain or being sick

Get help urgently

  • swelling of the tongue or throat, difficulty breathing or swallowing, wheezing, feeling faint, or collapse — use an adrenaline auto-injector if you have one and call 999, saying it is anaphylaxis

This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.

Getting your money back

Shops selling the product will display a point-of-sale notice and accept returns. You are entitled to your money back; you are not obliged to accept a voucher or replacement unless you want one.

Under the Consumer Rights Act 2015, food must be of satisfactory quality and as described. A recalled product does not meet that standard.

From the official notice

Published by the Food Standards Agency (FSA-AA-33-2023). Quoted as issued.

Summary

Lidl GB is recalling Snaktastic Chilli Heatwave Tortilla Chips because they may contain milk which is not mentioned on the label. Because of a mis-pack, the pack may contain Tangy Cheese flavour Tortilla Chips. This means the product is a possible health risk for anyone with an allergy or intolerance to milk or milk constituents.

The risk

This product may contain milk making it a possible health risk for anyone with an allergy or intolerance to milk or milk constituents.

Action taken

Lidl GB is recalling the above product from customers and has contacted the relevant allergy support organisations, which will tell their members about the recall. The company has also issued a point-of-sale notice to its customers. These notices explain to customers why the product is being recalled and tell them what to do if they have bought the product. Please see the attached notice.

Advice to consumers

If you have bought the above product and have an allergy or intolerance to milk or milk constituents, do not eat it. Instead return it to the store from where it was purchased for a full refund. For more information, please contact customer.services@lidl.co.uk or call them on 020 3966 5566.

Open the FSA notice

Questions

Why has Snaktastic Chilli Heatwave Tortilla Chips been recalled?

This is an allergy alert: milk is in Snaktastic Chilli Heatwave Tortilla Chips without being properly declared. If you or someone you buy for avoids milk, do not eat it. Milk allergy is one of the most common food allergies in children. People who avoid milk because of lactose intolerance may also react, though usually less severely.

How do I know if my product is affected?

Compare the batch code, item or listing code and best before on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.

What should I do now?

If you are allergic to or intolerant of milk, do not eat it. Make sure children, carers and anyone you shop for know not to eat it.

Can I get a refund?

Shops selling the product will display a point-of-sale notice and accept returns. You are entitled to your money back; you are not obliged to accept a voucher or replacement unless you want one. Under the Consumer Rights Act 2015, food must be of satisfactory quality and as described. A recalled product does not meet that standard.

Is it safe for people without this allergy?

Yes. An allergy alert means the label is wrong for people who must avoid milk. If nobody in your home is allergic to or intolerant of milk, the product is not otherwise unsafe, although you can still return it.

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