Product recallFSAUpdated
Lidl cookies recalled over possible metal pieces
Lidl is extending their recall of various cookies because they may contain pieces of metal. The possible presence of metal makes these products unsafe to eat. This product recall has been updated to include additional products.
Check your product
Only products that match these details are covered. Have your pack in front of you.
Tower Gate Half Coated Chocolate Chunk Cookies 200g
- Best beforeOn the lid, base or back of the pack.
- 06 December 2024
Tower Gate Half Coated Fruit & Nut Cookies 200g
- Best before
- 06 December 2024
McEnnedy American Way Nougatelli 175g
- Best before
- 10 December 2024
Tower Gate Soft Baked Cookies Triple Chocolate 210g
- Best before
- 12 December 2024
Tower Gate Soft Baked Cookies Lemon 210g
- Best before
- 13 December 2024
Tower Gate Chocolate Chip Cookies 150g
- Best before
- 14 December 2024
What to do now
Metal pieces from production equipment may have ended up in Lidl cookies.
- Do not eat it, even after a careful look.
- Keep it out of reach of children until you return or bin it.
- Return it to Lidl for a refund. Shops normally accept recalled food without a receipt.
- Look for other packs at home: the recall covers every pack that matches the details below.
Why it matters. Metal fragments can break teeth or cut the mouth and throat. Processing lines use metal detectors, and a recall like this usually means a fault was found after products had left.
Symptoms and when to get help
Look out for
- pain in the mouth or throat
- a chipped or broken tooth
Get help urgently
- bleeding, vomiting blood or severe stomach pain — go to A&E or call 999
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Getting your money back
The quickest route is to take the pack, or a photo of its label, back to the shop. Most retailers refund recalled products without proof of purchase.
If a shop refuses, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline in Northern Ireland (0300 123 6262) can tell you what to do next.
From the official notice
Published by the Food Standards Agency (FSA-PRIN-06-2024). Quoted as issued.
Summary
Lidl is extending their recall of various cookies because they may contain pieces of metal. The possible presence of metal makes these products unsafe to eat.
This product recall has been updated to include additional products.
The risk
These products may contain pieces of metal which makes them unsafe to eat.
Action taken
Lidl is recalling the above products. Point of sale notices will be displayed in all retail stores that are selling these products. These notices explain to customers why the products are being recalled and tell them what to do if they have bought the products. Please see the attached notices.
Advice to consumers
If you have bought the above products do not eat them. Instead, return them to the store from where it was bought for a full refund. Any customers with queries or concerns can contact Lidl Customer Services on 0203 966 5566 or customer.care@lidl.co.uk for GB or 0289 568 4888 for NI.
Open the FSA notice
Questions
Why has Lidl cookies been recalled?
Metal pieces from production equipment may have ended up in Lidl cookies. Metal fragments can break teeth or cut the mouth and throat. Processing lines use metal detectors, and a recall like this usually means a fault was found after products had left.
How do I know if my product is affected?
Compare the best before on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Do not eat it, even after a careful look. Keep it out of reach of children until you return or bin it.
Can I get a refund?
The quickest route is to take the pack, or a photo of its label, back to the shop. Most retailers refund recalled products without proof of purchase. If a shop refuses, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline in Northern Ireland (0300 123 6262) can tell you what to do next.
Where was Lidl cookies sold?
The notice names Lidl. Products bought elsewhere are covered too if they match the details listed.
