Product safety reportOPSS
Lila Grace Dots and Stripes Cherry Blossom Scented Hand Sanitiser safety warning over a banned ingredient
Product Safety Report for Lila Grace Dots and Stripes Cherry Blossom Scented Hand Sanitiser presenting a serious chemical risk.
Check your product
Only products that match these details are covered. Have your pack in front of you.
2 identifiers listed for this notice.
Lila Grace Dots and Stripes Cherry Blossom Scented Hand Sanitiser
- BarcodeThe long number printed under the barcode.
- 8058040041509
- Item or listing codeOn the box, the label, or the order page where you bought it.
- 335092
What to do now
The issue with Lila Grace Dots and Stripes Cherry Blossom Scented Hand Sanitiser is a prohibited ingredient, of a kind often found in illegal skin-lightening and imported cosmetics.
- Stop using it now.
- Gently wash off any product left on the skin.
- This is a safety report rather than a manufacturer recall: the listing has been taken down, but the seller may not contact you. Get in touch with the seller through the marketplace.
- If you cannot reach the seller, Trading Standards can be told through Citizens Advice.
Why it matters. Substances such as hydroquinone, mercury and some steroids can damage the skin and, with long-term use, other organs. They are only allowed in prescription medicines, if at all.
If someone has been hurt
Look out for
- redness, burning, thinning or discolouration of the skin
- a rash
Get help urgently
- if you have used it for a long time, or have skin damage, speak to your GP or a pharmacist
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Getting your money back
Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order.
If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.
From the official notice
Published by the Office for Product Safety and Standards (2510-0135). Quoted as issued.
Summary
Product Safety Report for Lila Grace Dots and Stripes Cherry Blossom Scented Hand Sanitiser presenting a serious chemical risk.
The risk
The product presents a serious chemical risk as it contains butylphenyl methylpropional, also known as lilial or BMHCA. Butylphenyl methylpropional is not permitted in cosmetic products as it may harm the reproductive system or the health of the unborn child and may cause skin sensitisation.
The product does not meet the requirements of Regulation (EC) 1223/2009 (‘The Cosmetics Regulation’).
Action taken
The product has been withdrawn from the market by The Range.
Advice to consumers
The product has been withdrawn from the market by The Range.
Owners are advised to stop using the product and dispose of it in normal household waste.
Additional information
PSD notification number: 2510-0135
Notified by: Local Authority Trading Standards
Product description
Pink-coloured hand cleaning product packaged in a 45ml transparent bottle with a pink carabiner on one end for attaching to a belt, bag etc.
Open the OPSS notice
Questions
Why has Lila Grace Dots and Stripes Cherry Blossom Scented Hand Sanitiser been reported?
The issue with Lila Grace Dots and Stripes Cherry Blossom Scented Hand Sanitiser is a prohibited ingredient, of a kind often found in illegal skin-lightening and imported cosmetics. Substances such as hydroquinone, mercury and some steroids can damage the skin and, with long-term use, other organs. They are only allowed in prescription medicines, if at all.
How do I know if my product is affected?
Compare the barcode and item or listing code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Stop using it now. Gently wash off any product left on the skin.
Can I get a refund or a repair?
Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order. If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.
Where was Lila Grace Dots and Stripes Cherry Blossom Scented Hand Sanitiser sold?
The notice names The Range. Products bought elsewhere are covered too if they match the details listed.
