Product recallFSA
Fishy Fish Pie and Chicken and Turkey Casserole recalled over possible plastic pieces
Lily’s Kitchen is recalling a batch of its Fishy Fish Pie and a batch of Chicken and Turkey Casserole because they may contain pieces of plastic. The possible presence of plastic makes the products unsafe to eat for your pets and presents a potential choking hazard.
Check your product
Only products that match these details are covered. Have your pack in front of you.
4 identifiers listed for this notice.
name: Lily’s Kitchen Fishy Fish Pie 400g (Grain Free Wet Adult Dog Food Multipack 24 x 400g cans)
- Batch codePrinted on the pack, often next to the date mark. It may start with L or LOT.
- 1028F
- Best beforeOn the lid, base or back of the pack.
- 01 September 2024
name: Lily’s Kitchen Chicken & Turkey Casserole 400g (Classic Wet Adult Dog Food Multipack 24 x 400g cans)
- Batch code
- 1032F
- Best before
- 01 September 2024
What to do now
Plastic from packaging or equipment may have got into Fishy Fish Pie and Chicken and Turkey Casserole.
- Do not eat it, even if you cannot see anything wrong.
- Store it out of children’s reach until it goes back.
- Return it to the shop where you bought it for a refund. Shops normally accept recalled food without a receipt.
- Look for other packs at home: the recall covers every pack that matches the details below.
Why it matters. Hard or sharp plastic can injure the mouth and throat, and small pieces are a choking risk, especially for children.
Symptoms and when to get help
Look out for
- pain in the mouth or throat
- coughing or difficulty swallowing
Get help urgently
- difficulty breathing or choking — call 999
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Getting your money back
The quickest route is to take the pack, or a photo of its label, back to the shop. Most retailers refund recalled products without proof of purchase.
If a shop refuses, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline in Northern Ireland (0300 123 6262) can tell you what to do next.
From the official notice
Published by the Food Standards Agency (FSA-PRIN-13-2023). Quoted as issued.
Summary
Lily’s Kitchen is recalling a batch of its Fishy Fish Pie and a batch of Chicken and Turkey Casserole because they may contain pieces of plastic. The possible presence of plastic makes the products unsafe to eat for your pets and presents a potential choking hazard.
The risk
These products may contain small pieces of plastic which makes them unsafe to eat for your pets and presents a potential choking hazard.
Action taken
Lily’s Kitchen is recalling the above products from customers. The company has also issued a recall notice to its customers. These notices explain to customers why the products are being recalled and tells them what to do if they have bought the products. Please see the attached notice.
Advice to consumers
(pet owners): If you have bought either of the above products, do not feed them to your pets. Instead, contact Lily’s Kitchen on 0207 433 1863 or email hello@lilyskitchen.co.uk for a full refund, with or without a receipt and they will arrange collection of the items from you.
Open the FSA notice
Questions
Why has Fishy Fish Pie and Chicken and Turkey Casserole been recalled?
Plastic from packaging or equipment may have got into Fishy Fish Pie and Chicken and Turkey Casserole. Hard or sharp plastic can injure the mouth and throat, and small pieces are a choking risk, especially for children.
How do I know if my product is affected?
Compare the batch code and best before on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Do not eat it, even if you cannot see anything wrong. Store it out of children’s reach until it goes back.
Can I get a refund?
The quickest route is to take the pack, or a photo of its label, back to the shop. Most retailers refund recalled products without proof of purchase. If a shop refuses, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline in Northern Ireland (0300 123 6262) can tell you what to do next.
