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Product safety reportOPSS

Long Wei Hot Air Gun safety warning over an electric shock risk

Electric shockSerious risk

Product Safety Report for Long Wei hot air gun presenting a serious risk of electric shock.

  • Long Wei Hot Air Gun: photo from the OPSS notice of 2 Apr 2021
    Product image from the OPSS safety notice

Check your product

Only products that match these details are covered. Have your pack in front of you.

1 identifier listed for this notice.

  • Long Wei Hot Air Gun

    ModelOn the rating label, base, back or box.
    • S/N 200701252

What to do now

The hazard with Long Wei Hot Air Gun is electric shock: it does not meet the safety requirements that keep live parts away from fingers.

  1. Unplug it now and put it away where nobody will plug it back in.
  2. Do not open it up or try to repair it yourself.
  3. This is a safety report rather than a manufacturer recall: the listing has been taken down, but the seller may not contact you. Get in touch with the seller through the marketplace.
  4. Report it to Trading Standards through the Citizens Advice consumer service if the seller does not respond.

Why it matters. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.

If someone has been hurt

Look out for

  • burns where the current entered or left the body
  • tingling, numbness or muscle pain

Get help urgently

  • anyone who has had a mains shock and is confused, has chest pain, an irregular heartbeat or burns — call 999. Do not touch them until the power is off

This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.

Getting your money back

Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order.

If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.

From the official notice

Published by the Office for Product Safety and Standards (2103-0289). Quoted as issued.

Summary

Product Safety Report for Long Wei hot air gun presenting a serious risk of electric shock.

The risk

The product is inadequately earthed and can become live. The user can touch apart of the product that is at live at mains voltage, presenting a serious risk of electric shock.

The product does not meet the requirements of Electrical Equipment (Safety) Regulations 2016.

Action taken

The products were destroyed at the border.

Advice to consumers

The products were destroyed at the border.

Additional information

PSD case number: 2103-0289

Notified by: Local Authority Trading Standards

Product description

Black and silver hot air gun, no product packaging (supplied in brown transit carton).

Open the OPSS notice

Questions

Why has Long Wei Hot Air Gun been reported?

The hazard with Long Wei Hot Air Gun is electric shock: it does not meet the safety requirements that keep live parts away from fingers. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.

How do I know if my product is affected?

Compare the model on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.

What should I do now?

Unplug it now and put it away where nobody will plug it back in. Do not open it up or try to repair it yourself.

Can I get a refund or a repair?

Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order. If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.

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