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Product recallOPSS

Marks and Spencer Hand Painted Jug recalled over an injury risk

Cuts and injuries

Product Recall for Marks and Spencer Hand Painted Jug presenting a risk of injuries.

Check your product

Only products that match these details are covered. Have your pack in front of you.

1 identifier listed for this notice.

  • Marks and Spencer Hand Painted Jug

    ModelOn the rating label, base, back or box.
    • T34/9829D

What to do now

Marks and Spencer Hand Painted Jug has been reported because it could hurt the person using it.

  1. Put it out of use now.
  2. Check whether the notice offers a repair or replacement part before you discard it.
  3. Contact M&S or the shop you bought it from to arrange the remedy set out in the notice.
  4. If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.

Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.

Refunds, repairs and replacements

Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought.

If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.

From the official notice

Published by the Office for Product Safety and Standards (2608-0112). Quoted as issued.

Summary

Product Recall for Marks and Spencer Hand Painted Jug presenting a risk of injuries.

The risk

The product presents a risk of injuries as the glass may break during use, leading to injuries.

The product does not meet the requirements of the General Product Safety Regulations 2005.

Action taken

The product has been withdrawn from the market and recalled from end users by Marks & Spencer.

Advice to consumers

The product has been withdrawn from the market and recalled from end users by Marks & Spencer. Consumers should stop using the product immediately and return it to any Marks & Spencer’s store for a full refund.

For more information, please access the M&S website at: Product and Brands Information - M&S or contact 0333 014 8434.

Additional information

PSD case number: 2608-0112

Lead Authority: Local Authority Trading Standards

Product description

Blue tinted jug with painted leaf decorations.

Open the OPSS notice

Questions

Why has Marks and Spencer Hand Painted Jug been recalled?

Marks and Spencer Hand Painted Jug has been reported because it could hurt the person using it. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.

How do I know if my product is affected?

Compare the model on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.

What should I do now?

Put it out of use now. Check whether the notice offers a repair or replacement part before you discard it.

Can I get a refund or a repair?

Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought. If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.

Where was Marks and Spencer Hand Painted Jug sold?

The notice names M&S. Products bought elsewhere are covered too if they match the details listed.

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