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Product safety reportOPSS

Makari De Suisse Active Intense Tone Boosting Cream safety warning over a banned ingredient

Banned cosmetic ingredientSerious risk

Product Safety Report for Makari De Suisse Active Intense Tone Boosting Cream presenting a serious chemical risk.

Check your product

Only products that match these details are covered. Have your pack in front of you.

1 identifier listed for this notice.

  • Makari De Suisse Active Intense Tone Boosting Cream

    BarcodeThe long number printed under the barcode.
    • 098864008461

What to do now

Makari De Suisse Active Intense Tone Boosting Cream contains an ingredient that is banned in cosmetics in the UK.

  1. Stop using it now.
  2. Gently wash off any product left on the skin.
  3. Because the product was found unsafe on an online marketplace, use the platform’s order page to contact the seller.
  4. If you cannot reach the seller, Trading Standards can be told through Citizens Advice.

Why it matters. Substances such as hydroquinone, mercury and some steroids can damage the skin and, with long-term use, other organs. They are only allowed in prescription medicines, if at all.

If someone has been hurt

Look out for

  • redness, burning, thinning or discolouration of the skin
  • a rash

Get help urgently

  • if you have used it for a long time, or have skin damage, speak to your GP or a pharmacist

This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.

Getting your money back

A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection.

If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.

From the official notice

Published by the Office for Product Safety and Standards (2411-0079). Quoted as issued.

Summary

Product Safety Report for Makari De Suisse Active Intense Tone Boosting Cream presenting a serious chemical risk.

The risk

The product presents a serious chemical risk as following analysis the cream was found to contain 272mg/kg clobetasol propionate. Clobetasol propionate is prohibited in cosmetic products as exposure to it could cause skin irritation and may damage the endocrine system.

The product does not meet the requirements of Regulation (EC) 1223/2009 or the Cosmetic Products Enforcement Regulations 2013.

Action taken

The product has been withdrawn from the market.

Advice to consumers

The product has been withdrawn from the market.

Additional information

PSD notification: 2411-0079

Notified by: Local Authority Trading Standards

Product description

The product is contained in a 50g burgundy tube with matching cardboard outer packaging.

Open the OPSS notice

Questions

Why has Makari De Suisse Active Intense Tone Boosting Cream been reported?

Makari De Suisse Active Intense Tone Boosting Cream contains an ingredient that is banned in cosmetics in the UK. Substances such as hydroquinone, mercury and some steroids can damage the skin and, with long-term use, other organs. They are only allowed in prescription medicines, if at all.

How do I know if my product is affected?

Compare the barcode on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.

What should I do now?

Stop using it now. Gently wash off any product left on the skin.

Can I get a refund or a repair?

A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection. If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.

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