Product safety reportOPSS
Makari Naturalle Carotonic Extreme Glow Renewing Face Cream SPF 15 safety warning over a banned ingredient
Product Safety Report for Makari Naturalle Carotonic Extreme Glow Renewing Face Cream SPF 15 presenting a serious chemical risk.
Check your product
Only products that match these details are covered. Have your pack in front of you.
1 identifier listed for this notice.
Makari Naturalle Carotonic Extreme Glow Renewing Face Cream SPF 15
- BarcodeThe long number printed under the barcode.
- 3760096842348
What to do now
Makari Naturalle Carotonic Extreme Glow Renewing Face Cream SPF 15 has been flagged because it contains a substance that cosmetics sold here must not contain.
- Stop using it now.
- Gently wash off any product left on the skin.
- The marketplace has removed the listing. Contact the seller through your order history to ask for a refund.
- If you cannot reach the seller, Trading Standards can be told through Citizens Advice.
Why it matters. Substances such as hydroquinone, mercury and some steroids can damage the skin and, with long-term use, other organs. They are only allowed in prescription medicines, if at all.
If someone has been hurt
Look out for
- redness, burning, thinning or discolouration of the skin
- a rash
Get help urgently
- if you have used it for a long time, or have skin damage, speak to your GP or a pharmacist
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Getting your money back
Sellers on online marketplaces do not always run recalls themselves, so you may need to ask for your money back. The platform’s help pages explain its buyer protection scheme.
Citizens Advice (0808 223 1133), Advice Direct Scotland (0808 164 6000) and Consumerline (0300 123 6262) give free advice if you get stuck.
From the official notice
Published by the Office for Product Safety and Standards (2405-0078). Quoted as issued.
Summary
Product Safety Report for Makari Naturalle Carotonic Extreme Glow Renewing Face Cream SPF 15 presenting a serious chemical risk.
The risk
The product presents a serious chemical risk as, following analysis, the liquid was found to contain 3.1% w/w hydroquinone, which is not permitted to be used in cosmetics. Hydroquinone is a skin sensitiser and may cause allergic contact dermatitis.
The product does not meet the requirements of Regulation (EC) 1223/2009 or the Cosmetic Products Enforcement Regulations 2013.
Action taken
Withdrawal of the product from the market.
Advice to consumers
The products have been withdrawn from the market.
Additional information
PSD number: 2405-0078
Notified by: Local Authority Trading Standards
Product description
A cardboard box and tube inside. The product is labelled as 1.7 OZ and 50ml.
Open the OPSS notice
Questions
Why has Makari Naturalle Carotonic Extreme Glow Renewing Face Cream SPF 15 been reported?
Makari Naturalle Carotonic Extreme Glow Renewing Face Cream SPF 15 has been flagged because it contains a substance that cosmetics sold here must not contain. Substances such as hydroquinone, mercury and some steroids can damage the skin and, with long-term use, other organs. They are only allowed in prescription medicines, if at all.
How do I know if my product is affected?
Compare the barcode on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Stop using it now. Gently wash off any product left on the skin.
Can I get a refund or a repair?
Sellers on online marketplaces do not always run recalls themselves, so you may need to ask for your money back. The platform’s help pages explain its buyer protection scheme. Citizens Advice (0808 223 1133), Advice Direct Scotland (0808 164 6000) and Consumerline (0300 123 6262) give free advice if you get stuck.
