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Product recallOPSS

MAOZUA Extension Lead USB Tower Power Strip recalled over a fire risk

Fire or overheatingSerious risk

Product recall for MAOZUA Extension Lead USB Tower Power Strip presenting a serious risk of fire.

  • MAOZUA Extension Lead USB Tower Power Strip: photo 1 of 2 from the OPSS notice of 12 Nov 2021
    Product image from the OPSS safety notice
  • MAOZUA Extension Lead USB Tower Power Strip: photo 2 of 2 from the OPSS notice of 12 Nov 2021

Check your product

Only products that match these details are covered. Have your pack in front of you.

1 identifier listed for this notice.

  • MAOZUA Extension Lead USB Tower Power Strip

    Item or listing codeOn the box, the label, or the order page where you bought it.
    • B073SWKTPS

What to do now

The risk with MAOZUA Extension Lead USB Tower Power Strip is fire: a fault could cause it to overheat, melt or ignite.

  1. Stop using and charging it now, and unplug it.
  2. Keep it somewhere cool and clear of soft furnishings. Never put lithium batteries in the household bin.
  3. Follow the corrective action in the notice: a refund, repair or replacement from Maozua.
  4. Incidents and injuries can be reported to Trading Standards via the Citizens Advice consumer helpline.

Why it matters. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.

If someone has been hurt

Look out for

  • make sure you have working smoke alarms

Get help urgently

  • if it starts to smoke, smell of burning or catch fire, get everyone out and call 999

This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.

Refunds, repairs and replacements

Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it.

If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.

From the official notice

Published by the Office for Product Safety and Standards (2108-0025). Quoted as issued.

Summary

Product recall for MAOZUA Extension Lead USB Tower Power Strip presenting a serious risk of fire.

The risk

The product presents a serious risk of fire as, when two or more appliances are plugged into the tower, there may be a breakdown in insulation between input and output circuits, leading inner circuitry to overheat and ignite.

The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.

Action taken

The product has been recalled from end users. The listing has been removed by the online marketplace (Amazon).

Advice to consumers

The product has been recalled from end users. The listing has been removed by the online marketplace (Amazon).

Additional information

PSD case number: 2108-0025

Notified by: Office for Product Safety and Standards

Product description

Maozua tower power strip with 8 blue sockets and white electrical lead with UK plug.

Open the OPSS notice

Questions

Why has MAOZUA Extension Lead USB Tower Power Strip been recalled?

The risk with MAOZUA Extension Lead USB Tower Power Strip is fire: a fault could cause it to overheat, melt or ignite. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.

How do I know if my product is affected?

Compare the item or listing code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.

What should I do now?

Stop using and charging it now, and unplug it. Keep it somewhere cool and clear of soft furnishings. Never put lithium batteries in the household bin.

Can I get a refund or a repair?

Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it. If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.

Where was MAOZUA Extension Lead USB Tower Power Strip sold?

The notice names Amazon. Products bought elsewhere are covered too if they match the details listed.

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