Product recallOPSS
Me to You Cushions recalled over a fire risk
Product Recall for Me to You Cushions presenting a serious risk of fire.
Product image from the OPSS safety notice 
Check your product
Only products that match these details are covered. Have your pack in front of you.
21 identifiers listed for this notice.
Me to You Cushions (2)
- Item or listing codeOn the box, the label, or the order page where you bought it.
- VGD01016
- VGD01015
- MGD01015
- MGD01011
- MGD01016
- VGD22002
- MGD01013
- MGD01013CL
- MGD01013SIN
- AGD01005
- AGD01005CL
- MGD01014
- MGD01014CL
- MGD01014SIN
- MGD11001
- MGD11001CL
- MGD11001SIN
- MGD11002
- MGD11002CL
- MGD11002SIN L
- XGD01004
What to do now
Me to You Cushions has been flagged because it could start a fire in the home.
- Unplug it and do not charge it again.
- Store it away from anything that burns until you can return or dispose of it. Batteries should go to a battery recycling point, not the household bin.
- Contact the business or the shop you bought it from to arrange the remedy set out in the notice.
- If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.
Why it matters. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.
If someone has been hurt
Look out for
- make sure you have working smoke alarms
Get help urgently
- if it starts to smoke, smell of burning or catch fire, get everyone out and call 999
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Refunds, repairs and replacements
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought.
If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
From the official notice
Published by the Office for Product Safety and Standards (2503-0177). Quoted as issued.
Summary
Product Recall for Me to You Cushions presenting a serious risk of fire.
The risk
Affected products have been identified as presenting a risk of fire, as they do not meet the required fire safety standards.
The products do not meet the requirements of the Furniture and Furnishings (Fire) (Safety) Regulations 1988.
Action taken
The products have been recalled from end users by Carte Blanche Greets Ltd.
Advice to consumers
Affected products have been recalled from end users by Carte Blanche Greets Ltd.
Owners are advised to stop using affected products immediately and return them to the retailer where the product was purchased for a full refund.
For further information, access the Carte Blanche Greetings Ltd website at the following link: r1.dotdigital-pages.com/p/4E6-1K44/productrecall
Additional information
PSD notification number: 2503-0177
Notified by: Local Authority Trading Standards
Product description
Me to You decorative scatter cushion sold in various designs.
Open the OPSS notice
Questions
Why has Me to You Cushions been recalled?
Me to You Cushions has been flagged because it could start a fire in the home. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.
How do I know if my product is affected?
Compare the item or listing code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Unplug it and do not charge it again. Store it away from anything that burns until you can return or dispose of it. Batteries should go to a battery recycling point, not the household bin.
Can I get a refund or a repair?
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought. If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
