Vehicle recallDVSA
Mercedes-Benz C-Class, GLC and EQE recalled over a steering defect
Mercedes-Benz AG has determined that on certain C-Class (206 platform) GLC (254 platform) and EQE (295 platform) vehicles the bolting of the steering coupling might not meet specifications.
Check your product
Only vehicles within the listed VIN ranges or build dates are covered. A franchised dealer can confirm from your VIN.
3 identifiers listed for this notice.
C-Class
- Build datesThe build or first registration date is on the V5C.
- 28/06/2022 – 20/05/2025
- Manufacturer referenceThe manufacturer’s own campaign number. Quote it to the dealer.
- SRPC2512
GLC
- Build dates
- 28/10/2022 – 22/07/2025
- Manufacturer reference
- SRPC2512
EQE
- Build dates
- 09/06/2022 – 02/06/2025
- Manufacturer reference
- SRPC2512
What to do now
Steering or suspension parts on affected Mercedes-Benz C-Class, GLC and EQE may fail.
- Enter your registration number on the GOV.UK recall checker, or ask a franchised dealer to check the VIN.
- Book the recall work with a franchised dealer for the make. Recall repairs are carried out free of charge.
- Make sure the DVLA has your current address, as recall letters go to the registered keeper.
Why it matters. A failure in steering or suspension can lead to loss of control.
Repairs and costs
Safety recall work is carried out by franchised dealers free of charge, whether or not you are the first owner and whether or not the vehicle is still under warranty.
If a dealer will not carry out the recall work, contact the manufacturer’s customer services and, if that does not resolve it, the DVSA.
From the official notice
Published by the Driver and Vehicle Standards Agency (R/2025/333). Quoted as issued.
Summary
Mercedes-Benz AG has determined that on certain C-Class (206 platform) GLC (254 platform) and EQE (295 platform) vehicles the bolting of the steering coupling might not meet specifications.
Defect
Mercedes-Benz AG has determined that on certain C-Class (206 platform) GLC (254 platform) and EQE (295 platform) vehicles the bolting of the steering coupling might not meet specifications.
Remedy
As a remedy Mercedes-Benz AG via its Mercedes-Benz service partners will rework the bolting of the steering coupling on the affected vehicles.
Models
C-Class, GLC, EQE
Open the DVSA notice
Questions
Why are Mercedes-Benz C-Class, GLC and EQE being recalled?
Steering or suspension parts on affected Mercedes-Benz C-Class, GLC and EQE may fail. A failure in steering or suspension can lead to loss of control.
How do I know if my vehicle is affected?
Enter your registration number on the GOV.UK vehicle recall checker or ask a franchised dealer, who can check your VIN against the manufacturer’s campaign. The VIN ranges and build dates published by the DVSA are listed on this page.
What should I do now?
Enter your registration number on the GOV.UK recall checker, or ask a franchised dealer to check the VIN. Book the recall work with a franchised dealer for the make. Recall repairs are carried out free of charge.
Will the repair cost anything?
Safety recall work is carried out by franchised dealers free of charge, whether or not you are the first owner and whether or not the vehicle is still under warranty. If a dealer will not carry out the recall work, contact the manufacturer’s customer services and, if that does not resolve it, the DVSA.