Vehicle recallDVSA
Mercedes Benz C-Class recalled over a loss of power risk
On affected vehicles the cover for a pole of the 12V battery might not be installed.
Check your product
Only vehicles within the listed VIN ranges or build dates are covered. A franchised dealer can confirm from your VIN.
1 identifier listed for this notice.
C-Class
- Build datesThe build or first registration date is on the V5C.
- 15/07/2021 – 02/11/2021
- Manufacturer referenceThe manufacturer’s own campaign number. Quote it to the dealer.
- SRPC2407 / 5490106
What to do now
The defect could cause the engine or drive to cut out.
- Enter your registration number on the GOV.UK recall checker, or ask a franchised dealer to check the VIN.
- Book the recall work with a franchised dealer for the make. Recall repairs are carried out free of charge.
- Make sure the DVLA has your current address, as recall letters go to the registered keeper.
Why it matters. A sudden loss of power on a busy road or junction increases the risk of a collision.
Repairs and costs
You should not pay for a safety recall repair. Book it with a franchised dealer for the make and take your V5C or registration number.
If you have already paid for a repair to fix the same defect, ask the manufacturer whether it will reimburse you.
From the official notice
Published by the Driver and Vehicle Standards Agency (R/2024/202). Quoted as issued.
Summary
On affected vehicles the cover for a pole of the 12V battery might not be installed.
Defect
On affected vehicles the cover for a pole of the 12V battery might not be installed.
Remedy
Check whether the battery positive pole covers have been installed and if necessary install it.
Models
C-Class
Open the DVSA notice
Questions
Why are Mercedes Benz C-Class being recalled?
The defect could cause the engine or drive to cut out. A sudden loss of power on a busy road or junction increases the risk of a collision.
How do I know if my vehicle is affected?
Enter your registration number on the GOV.UK vehicle recall checker or ask a franchised dealer, who can check your VIN against the manufacturer’s campaign. The VIN ranges and build dates published by the DVSA are listed on this page.
What should I do now?
Enter your registration number on the GOV.UK recall checker, or ask a franchised dealer to check the VIN. Book the recall work with a franchised dealer for the make. Recall repairs are carried out free of charge.
Will the repair cost anything?
You should not pay for a safety recall repair. Book it with a franchised dealer for the make and take your V5C or registration number. If you have already paid for a repair to fix the same defect, ask the manufacturer whether it will reimburse you.